Operations Manager

Operations Manager Nashua, NH Job Details $100,000 a year 2 days ago Qualifications Employee onboarding Fabrication Manufacturing management Managerial strategic planning Strategic management Operations management Procedural guides Procurement Safety standards in production Manufacturing standard operating procedures Hiring Key Performance Indicators Profit & loss Machining Managing budgets in a finance role Financial operations management Production planning Decision making Performance Improvement (PI) Forecasting Recruiting Quality standards in production Senior level Cross-functional collaboration Onboarding process management Escalation handling Cross-functional team management Production scheduling Leadership Implementing cost-saving initiatives Manufacturing company experience Communication skills Staffing management Cross-functional communication Organizational budget management Senior leadership Staff development 10 years Performance evaluation Full Job Description Masis Professional Group is recruiting on behalf of a highly recognized, fast-paced machining and fabrication manufacturer serving the life sciences industry. The company is known for its elite product offerings, loyal customer base, and strong market reputation.

Position Summary:

The Head of Operations is a senior leadership role responsible for overseeing all day-to day operations across the organization, ensuring alignment, accountability, and consistent execution across manufacturing, procurement, and service functions. This role is ideal for a driven, hands-on leader who thrives in scaling operations, building systems, and translating strategic vision into measurable results.

Key Responsibilities:

Operational Leadership Oversee daily operations across manufacturing, procurement, service delivery, and cross-functional teams Ensure departments are properly structured, staffed, and operating efficiently Own capacity planning, production scheduling, and delivery performance Maintain high standards of quality, safety, and customer satisfaction Lead hiring, onboarding, development, and performance management of operations staff

Performance & Financial Management:

Own and manage operational KPIs; lead weekly performance and scorecard reviews Partner with Finance to manage budgets and departmental P&L accountability Identify and execute opportunities for cost reduction, margin improvement, and efficiency gains Align forecasting and operational execution with Sales and Finance teams

Process & Systems Improvement:

Develop, document, and enforce standard operating procedures (SOPs) Implement scalable, repeatable processes to reduce reliance on reactive problem-solving Improve cross-functional coordination between Sales, Engineering, Operations, and Service Lead continuous improvement initiatives focused on quality, throughput, and operational reliability

Leadership & Vision:

Serve as the operational leader, translating company strategy into execution Drive accountability and alignment across all departments Lead structured meetings, including weekly performance reviews and problem-solving sessions Ensure consistent focus on priorities, goals, and key initiatives Act as the primary decision-maker and escalation point for operational matters

Qualifications:

10+ years of experience in operations, general management, or senior leadership roles Proven experience in manufacturing, machining, fabrication, or technical environments (life sciences or biotech preferred) Demonstrated success in scaling operations and leading high-performing teams Strong financial and operational acumen, including KPIs, budgeting, and margin management Ability to drive accountability, execution, and results across teams Confident decision-maker with the ability to operate in complex, fast-paced environments Excellent communication and leadership skills

Preferred Qualifications:

Experience working within the Entrepreneurial Operating System (EOS) or similar business frameworks Background in engineering-led or highly technical organizations

Key Attributes:

High ownership mindset with a results-driven approach Low ego leadership style with strong team orientation Proactive problem-solver who removes obstacles and drives progress Highly organized with a focus on execution and follow-through Ability to evaluate risks, improve plans, and ensure successful implementation

Compensation & Benefits:

Competitive salary (commensurate with experience) Comprehensive benefits package Opportunity to make a significant impact in a growing organization If interested in this position, please submit your resume for consideration. #MPG1 Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, aids (40 or older), veteran status, disability and genetic information (including family medical history).