An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Responsible for strategic Beverage marketing initiatives Ensures optimization of vendor support Ensures National Beverage Program alignment Delivers growth strategy programming Endorses the business and service objectives, ethics and values of the company Ensures that all guest complaints are handled in a courteous and professional manner Maintains an accurate and overall awareness of the entire casino/hotel operation and coordinates function accordingly Starting Rate $75,000.000 - $85,000.000 HOW
YOU WILL CREATE THE EXTRAORDINARY
Communicates and coordinates with all operating departments Responsible for establishing, implementing and monitoring service standards for the Beverage department and promotes excellence in guest service Oversees the execution of service delivery, product quality and provides dedicated leadership to the outlets Responsible for the supervision and efficient management of Showroom beverage operations Follows up and maintains beverage cost control methods and procedures Makes procedural recommendations and ensures enforcement of existing policies and procedures Prepares methods and procedures where beverage costs and supplies can be requisitioned and allocated to the appropriate departments Keeps abreast of new technology as it applies to bar operations, nightlife venues and casino floor operations Calculates the daily volume of business and prepares statements Coaches and directs staff to maintain high level of customer service Participates in the financial operating and capital planning process and makes recommendations that achieve desired financial results for beverage operations Responsible for meeting profit goals of the department Advises Vice President regarding analysis of operating results, beverage costs, budgets and forecasts Delivers clear direction to staff regarding the current and future objectives of restaurant and bar operations Maintains accurate records of beverage labor costs and current departmental time log Ensures all inventory activity is maintained in compliance with Casino Hotel Alcohol Beverage control Ensures adherence to all Board of Health standards and all other applicable regulations.
WHAT YOU WILL NEED
Equivalent of two years college education within related field preferred. Minimum three years' experience in a high-volume food & beverage managerial role. Basic knowledge in all phases of restaurant and beverage management. Strong leadership, communication and supervisory skills planning process and makes recommendations that achieve desired financial results for beverage operations Responsible for meeting profit goals of the department Advises Vice President regarding analysis of operating results, beverage costs, budgets and forecasts Delivers clear direction to staff regarding the current and future objectives of restaurant and bar operations Maintains accurate records of beverage labor costs and current departmental time log Ensures all inventory activity is maintained in compliance with Casino Hotel Alcohol Beverage control Ensures adherence to all Board of Health standards and all other applicable regulations. Communicates and coordinates with all operating departments Endorses the business and service objectives, ethics and values of the company Ensures that all guest complaints are handled in a courteous and professional manner Maintains an accurate and overall awareness of the entire casino/hotel operation and coordinates function accordingly EDUCATION and/or
EXPERIENCE
Equivalent of two years college education within related field preferred. Minimum three years' experience in a high-volume food & beverage managerial role. Basic knowledge in all phases of restaurant and beverage management. Strong leadership, communication and supervisory skills Excellent planning and public relation skills
WORK ENVIRONMENT
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. CER License is required
ABOUT US
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
