Alliance Commercial Cleaning Inc. is seeking a highly organized, dependable, and motivated Assistant to the Director of Operations to support our operations team and help ensure the smooth coordination of daily business activities. This position will work closely with the Chief Operating Officer, regional managers, area managers, and internal departments to support customer service, purchasing, work order management, reporting, and operational efficiency. The ideal candidate is proactive, detail-oriented, an effective communicator, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities

• Provide direct administrative and operational support to the Chief Operating Officer.
• Assist with the coordination and management of daily housekeeping operations.
• Support the Director of Operations with client communications, work orders, and operational requests.
• Manage and maintain the Otuvy work order system, including tracking, updates, and follow-up.
• Assist management with purchasing needs and vendor communications.
• Organize and maintain operational reports, manuals, documents, and Excel spreadsheets.
• Assist with monitoring operational performance, quality assurance reports, and assigned projects.
• Support regional and area managers with client communications and work order requests.
• Establish and foster professional relationships with customers, vendors, subcontractors, and employees.
• Assist with identifying operational challenges and coordinating timely solutions.
• Support training and cross-training initiatives with janitorial operations, including purchasing procedures and administrative processes.
• Maintain confidentiality and professionalism when handling company and client information.
• Reliable transportation is a necessity.
• Must be comfortable and proficient in using a smartphone or tablet to regularly check emails, manage work orders, and maintain timely communication. Qualifications
• 3-5 years of office, administrative, or operations-related work experience preferred.
• Bachelor Degree preferred
• High School Diploma or GED required
• Computer literacy, including proficiency in Microsoft Office and Excel.
• Experience with customer service, purchasing, or work order management preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently while collaborating effectively with management and team members.

Join us at ServiceMaster Alliance where your organizational talents will help drive operational success while supporting a culture of excellence. This paid position offers an exciting chance to grow professionally within a dedicated team committed to continuous improvement.

Pay:

$70,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person