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Johnson and Johnson

Senior Manager, Service Operations & Market Execution Americas, MedTech Supply Chain

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Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.



Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.



Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Supply Chain Deliver Job Sub Function:
Deliver Excellence Job Category:
People Leader All Job Posting Locations:
Raritan, New Jersey, United States of America Job Description:

Johnson & Johnson MedTech - Supply Chain is recruiting for a Senior Manager, Deliver Americas Partner Management, MedTech Supply Chain, this hybrid Position is located in Raritan, NJ. About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your work will help patients on their journey to wellness.

Learn more at https:

//www.jnj.com/medtech

Job Summary:

The Service Operations & Market Execution Senior Manager is responsible for leading the Americas regional S&OE execution capability across the Distribution Center network, covering North America and Latin America. This role enables consistent, exception-based, and timely decision-making across distribution operations to protect service, manage operational constraints, and balance service, inventory, capacity, and cost trade-offs. The role connects site execution realities with regional business priorities, Customer Service, Deliver Planning interfaces, Partner Operations, Performance/Finance, and regional leadership. The position is part of the Americas Regional Operations Platform and is accountable for translating S&OE governance into operating routines across sites. It ensures that short-term execution risks, demand variability, backorders, capacity constraints, logistics limitations, and service escalations are surfaced, assessed, prioritized, and resolved through the right decision forums and escalation paths. This role does not replace global planning, Customer Service, or site operations accountability. Instead, it creates the regional mechanism to align those groups around timely execution decisions and ensures that distribution operations act as one coordinated network.

Key Responsibilities:

Regional S&OE Execution Governance

• Lead the Americas S&OE operating mechanism for distribution execution across North America and Latin America.

• Deploy and govern re...