ebm-papst Inc.

Job Description Department:

Sales & Marketing Job Title:

Strategic Account Manager Summary:

This position is responsible for managing the sales activities of Strategic Partners to strengthen the relationship and meet or exceed sales forecasts/goals. Essential Functions of the

Job:

The essential functions of this job require the person, with or without reasonable accommodations, to perform the following: Meet or exceed sales forecast/goals. Champion assigned customer accounts within ebmpapst organization and build layered relationships throughout the customer organization. Expand the relationship with the strategic customer and have a thorough understanding of who the influencers, advocates, and decision makers are, at each given account. Travel to customers to develop, maintain, and improve relationships and business opportunities. Travel can be up to 60% of the time. Coordinate support teams including SBF management, engineering, and customer service to maintain focus and drive value to the customer. Analyze forecasts, track projects, monitor design opportunities and understand and implement customer goals and objectives. Have detailed knowledge and notes of all active projects. Provide fast and accurate updates to Executive Leadership when information on the account is needed. Coordinate information sharing between multiple customer locations. Lead internal and external calls. Facilitate the conversation with customer engineering and internal engineering. Take detailed notes for follow up and action items. Update CRM software regularly with projects and key customer contacts. Together with Market Managers, oversee quotes and adherence to pricing contracts. Manage, negotiate and review customer contracts, transaction supply programs, and unique terms and conditions. Ensure profitable growth as it relates to assigned accounts. Provide sales call reports as required. Provide monthly reports. Submit weekly Expense reports. Adhere to the Company's Travel Policy. Perform all other duties as assigned. Recommended Education and/or Experience Bachelor's degree in business, sales, or engineering preferred 5 years sales or engineering experience, 3 + years sales management preferred. Excellent presentation skills with proficiency in Microsoft suite All Employees are expected to: Follow the Employee Handbook policies and procedures and uphold organizational values. Contribute to building a positive work environment. Report for work consistently and on time. Report to supervision conditions or practices that are unsafe to ebm-papst and its employees.