A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
Job Summary Director of OperationsBuild the Operating Engine Behind One of the
Northeast's Fastest Growing Performing Arts Companies Location:
Bellmore, NY (travel between Bellmore, Rockville Centre, and nearby franchise locations)
Salary:
Starting at $75,000 + performance incentives + growth opportunities We're not looking for someone to manage a business. We're looking for someone to help build one. New York Musician's Center has spent nearly 20 years becoming one of Long Island's largest and fastest-growing music schools. Today, we serve over 1,000 students across two corporate locations and have officially begun franchising our business model. Now we're looking for an exceptional Director of Operations to help us build the operating systems that will support our next stage of growth. If you've worked in franchise operations, multi-unit leadership, business coaching, or operational leadership, this may be the opportunity you've been looking for. Our Founder & CEO is transitioning her focus toward franchise development and company growth. Your role will be to build operational excellence throughout our corporate locations while helping establish the systems that future franchisees will follow. This isn't a maintenance position. This is a builder's position. What You'll Do You'll become the operational leader responsible for creating consistency, accountability, and excellence across our organization.
Your responsibilities will include:
Coaching and developing location managers Leading operational performance across multiple locations Tracking and improving company KPIs Running EOS scorecards, Rocks, and accountability systems Improving operational consistency between locations Hiring, onboarding, and developing leadership talent Creating and improving Standard Operating Procedures Supporting franchise operations and coaching franchise owners Driving student retention and operational excellence Building systems that allow the company to scale Helping transform corporate locations into model franchise locations As we continue growing, you'll become one of the key leaders shaping how every future NYMC location operates. Who You Are You're someone who enjoys making organizations better. You naturally notice inefficiencies. You enjoy coaching people. You believe accountability creates freedom. You like measuring results. You enjoy building systems that other people can follow. You're just as comfortable sitting in a leadership meeting discussing KPIs as you are stepping behind the front desk to help your team during a busy afternoon. No task is beneath you. No challenge is too big. Preferred Experience We're willing to train the right person, but we'd love someone with experience in one or more of the following: Franchise operations Franchise business coaching Multi-unit operations Director of Operations Regional Manager District Manager Business coaching EOS or similar operating systems Scaling growing organizations Hospitality, education, fitness, retail, or service businesses The Person Who Will Thrive Here... Loves fast-growing companies. Wants to build something meaningful. Enjoys coaching leaders instead of simply managing employees. Thinks in systems, not chaos. Makes decisions using numbers. Can hold people accountable with professionalism and respect. Is comfortable changing processes when better solutions exist. Wants to grow into an executive leadership role over time. About New York Musician's Center Founded in 2006, New York Musician's Center has become one of Long Island's premier performing arts education companies, serving more than 1,000 students through private lessons, group programs, camps, performances, and community events. Today, we're entering our next chapter. We're expanding our corporate operations, opening new performing arts spaces, growing our franchise system, and building a company that will impact communities across the country. This is an opportunity to join early enough to help shape what that future looks like. Compensation & Growth Starting salary of $75,000 Performance-based incentives Paid training Paid time off Opportunities for advancement as our franchise company grows The opportunity to help build a nationally recognized franchise organization from the ground up Before You Apply We're looking for someone who wants more than a job. We're looking for someone who wants to build an organization, coach leaders, create systems, and make a lasting impact. If you're energized by growth, accountability, and helping businesses scale, we'd love to meet you.
