CubeSmart is hiring a New York Store Operations Manager to lead daily operations at a self storage property. In this role, you will manage staff, oversee unit occupancy, and drive sales through exceptional customer service. Responsibilities include executing leasing activities, maintaining facility appearance and security, and ensuring compliance with company policies and REIT standards. You'll analyze performance metrics, manage budgets, and implement local marketing initiatives. The ideal candidate is a hands on leader with strong retail or property management experience, able to coach teams, resolve issues quickly, and deliver a superior customer experience. Responsibilities Oversee daily store operations for a self-storage facility Lead, schedule, and develop onsite team members Manage leasing, move-in, move-out, and rent collection processes Drive occupancy, revenue, and sales performance against targets Deliver high-quality customer service and resolve customer issues Maintain facility appearance, cleanliness, and security standards Monitor budgets, control expenses, and report operational results Ensure adherence to company policies, procedures, and REIT guidelines Execute local marketing and community outreach initiatives Use property management systems to track performance metrics Required Skills Store operations management Team leadership Customer service Sales and occupancy management Budgeting and expense control Property management software Facilities and security oversight Conflict resolution Local marketing and outreach Reporting and performance analysis