We are looking for a Hub Lead to oversee daily hub operations and keep dispatch, pickup coordination, and route execution on track. This long-term contract position is ideal for a logistics specialist who can guide frontline teams, respond quickly to shifting operational needs, and maintain a safe, efficient work environment. The role combines hands-on floor leadership with performance monitoring, team support, and timely communication with management when issues affect service or capacity.
Responsibilities:
- Direct day-to-day activity at the hub, ensuring dispatch workflows, package pickup timing, and route movement stay organized and efficient.
- Provide guidance to a team of dispatch personnel, helping balance workloads, reassign coverage when attendance gaps occur, and keep operations moving throughout each shift.
- Monitor hub throughput and operational performance, then share accurate updates and metrics with regional or transportation leadership.
- Support dispatch staff with real-time coaching on routing decisions, delivery exceptions, and other frontline logistics challenges.
- Lead routine safety discussions and reinforce compliance with company procedures and operational standards.
- Identify and escalate concerns related to staffing levels, equipment availability, or package volume so leadership can respond quickly.
- Assist with onboarding and training for new team members, helping them learn processes, expectations, and daily execution standards.
- Maintain an active presence across the floor and yard to address issues directly and support efficient coordination between teams.