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NYS Department of Civil Service

Director of Operations

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What they do

A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$152,196 / year median in New York

+8% projected growth

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Job Description

Date Posted:
08/31/26
Applications Due:
09/14/26
Vacancy ID:
222877 Position Information NY HELPNo AgencyAdirondack Park Agency TitleDirector of Operations Occupational CategoryFinancial, Accounting, Auditing Salary Grade662 Bargaining UnitM/C - Managerial/Confidential (Unrepresented) Salary RangeFrom $97874 to $123715 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassExempt Class Travel Percentage10% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From8:30 AM To4:30 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

Yes Location CountyEssex Street Address1133 NY Route 86 1133 NYS Route 86 CityRay Brook StateNY Zip Code12977 Job Specifics Duties DescriptionThe Director of Operations provides high-level executive and operational support while overseeing select operational service functions on behalf of Executive leadership. The position serves as a key liaison across program areas and ensures the coordination and execution of executive priorities though operational oversight, supervision of designated operational functions, and financial oversight and coordination. This role includes supervision of information technology (IT) and facilities operations. The incumbent exercises independent judgment in managing priorities, resolving operational issues, and ensuring alignment and executive directives.
Responsibilities:
Executive Support Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, and correspondence Prepare and review reports, presentations, and briefing materials Coordinate communications and follow-up on behalf of Executive leadership Track and ensure completion of executive priorities and assignments Operational Coordination Oversee select operational service functions as assigned by Executive leadership Ensure alignment of operational activities with executive priorities and Agency needs Monitor performance and service delivery across assigned functional areas Identify operational issues and recommend solutions to Executive leadership IT & Facilities Provide supervisory oversight and direction of IT, facilities operations, and the Assistant Office Services Manager Direct the work of staff and oversee service delivery within these functional areas Monitor workload, performance, and operational effectiveness Coordinate with internal stakeholders and external vendors Ensure operations align with Agency policies and executive priorities Coordinate facility-related operations including maintenance, safety compliance, and vendor services Monitor service needs and resolve operational issues impacting the work environment Ensure coordination and effectiveness of facility, logistical, and support service functions through supervisory structure Financial Coordination & Oversight Monitor and track financial activities, including purchasing, contracts, and expenditures Coordinate procurement processes and related documentation Review transactions for accuracy and policy compliance Coordinate and monitor budget tracking, reconciliation, and reporting Analyze financial activity and identify trends, risks, or discrepancies and provide recommendations to Executive leadership Meetings & Project Tracking Coordinate Executive meetings and prepare supporting materials Track action items and ensure follow-through on assignments Support cross-functional initiatives as directed by Executive leadership Minimum QualificationsBachelor's degree and a minimum of four (4) years of relevant experience in executive support, operations coordination, or financial/process support• OR Associate's degree and four (4) years of relevant experience OR An equivalent combination of education and experiences as defined by Civil Service guidelines •
Substitutions:
four years of specialized experience or associate's degree and two years of specialized experience may substitute for bachelor's degree; J.D. or master's degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience
Additional CommentsPreferred Qualifications:
Experience supporting executive leadership Experience coordinating IT, facilities, or financial processes Knowledge of procurement and budget procedures Strong organizational and analytical skills Excellent written and verbal communication Telework may be available 5 out of 10 days per pay period. Subject to current policies and procedures, along with Supervisor approval. The Adirondack Park Agency is an Equal Opportunity Employer. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameChloe Ballestas, HR Director Telephone518-891-4050 Fax Email AddressHumanResources@apa.ny Address Street1133 NY Route 86 PO Box 99 CityRay Brook StateNY Zip Code12977 Notes on ApplyingAppointment is contingent upon approval and establishment of the position. If you feel you meet the minimum qualifications and Agency operating needs and are interested in being considered for the vacancy, please submit your resume and cover letter demonstrating how you meet the stated minimum qualifications. Please submit your application materials to HumanResources@apa.ny. Be sure to include Vacancy # on your resume and also in the subject line of the email. It is the responsibility of each applicant to accurately describe their experience and demonstrate that they meet the minimum qualifications.