An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$80,000 to $120,000 Ensure efficient store operation to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring associates are aware of expectations, are properly trained.
Essential Functions:
Manage overall store operations. Develops strong relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, and shrink control. Reviews financial and operational information and takes necessary proactive actions. Ensure timely and accurate management of all store operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stocking position, orders, and store customer service. Defines the service standards and the operational mission of the company, communicates it to the employees and monitors activities in order to meet company goals. Directly supervises and manages, assistant managers & department managers. Coaches managers on employee relation issues such as new hires, transfers, promotions. Maintains communication with Corporate to ensure compliance with company policies and procedures as well as state and federal laws and regulations. Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house Completes and processes necessary reports and paperwork accurately and timely.
Experience and Skills Required:
Minimum 5 years management experience in grocery / supermarket store leadership Background in Profit & Loss control, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention. Strong leadership skills, capable of running complex operations. Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented. Commitment to company values and strong customer orientation.
Job Type:
Full-time Pay:
$80,000.00 - $120,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Relocation assistance Retirement plan Tuition reimbursement Vision insurance
