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Revolution Recruiting LLC
FedEx Linehaul Business Contact (BC) / Operations Manager
Career Insights for Operations Manager (General)
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Based on New York data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$120,078 / year median in New York
+6% projected growth
Job Description
FedEx Linehaul Business Contact (BC) / Operations Manager Revolution Recruiting LLC Syracuse, NY Job Details Full-time $90,500
- $110,000 a year 1 day ago Benefits Relocation assistance Health insurance Paid time off Qualifications Road transportation operations Team leadership CDL A Route planning Performance management Dispatching Schedule management Hours of Service (HOS) regulations Escalation handling Full Job Description
- Ravenhill Trucking Inc.
- Northeast Region
NY / NJ / PA
- Full-Time | $90,000
- 110,000 + Performance Bonus
- Ravenhill Trucking is seeking an experienced
- FedEx Linehaul Business Contact (BC) / Operations Manager
- to oversee day-to-day operations across our growing Northeast network. This is a hands-on leadership role responsible for driver performance, FedEx station relationships, service execution, fleet readiness, safety, and operational problem-solving across multiple hubs. ## Key Responsibilities
- Serve as Ravenhill's primary operational contact with FedEx Linehaul management.
- Manage drivers, schedules, coverage, attendance, and performance.
- Ensure scheduled runs are fully staffed and dispatched on time.
- Respond to breakdowns, call-outs, service issues, and other operational disruptions.
- Coordinate tractor maintenance, inspections, repairs, and spare equipment.
- Maintain strong working relationships with FedEx station personnel.
- Monitor safety, DOT/FMCSA compliance, and driver performance.
- Support recruiting, onboarding, coaching, and retention of CDL-A drivers.
- Provide regular operational updates to company leadership.
- Support new route and terminal launches as Ravenhill expands. ## Qualifications
- 5+ years of trucking, linehaul, fleet, dispatch, or transportation operations experience.
- Proven experience managing CDL-A drivers.
- Strong leadership, communication, and problem-solving skills.
- Working knowledge of DOT/FMCSA and Hours-of-Service requirements.
- Ability to manage urgent operational issues independently.
- Willingness to travel between Ravenhill operating locations in the Northeast.
- Flexible availability for occasional nights, weekends, and emergency escalations. ## Strongly Preferred
- Direct FedEx Ground/FedEx Linehaul Business Contact (BC) experience.
- Previous management experience with a FedEx Linehaul TSP.
- Experience managing team-driver operations.
- Multi-terminal transportation management experience.
- CDL-A or prior commercial driving experience. ## Compensation
- Base salary: $90,000
- 110,000
- , based on experience. Performance bonus available based on service, safety, staffing, driver retention, fleet availability, and overall operating results. Target total cash compensation for a high-performing candidate is approximately
- $100,000
- 125,000 annually
- . Benefits include health reimbursement benefits, paid time off, company technology, and company card for approved business travel and expenses.
- Candidates with direct FedEx Linehaul BC or TSP management experience are strongly encouraged to apply.
Pay:
$90,500.00- $110,000.