Therapy Support Specialist Slocum Orthopedics - 3.4 Eugene, OR Job Details Full-time 22 hours ago Qualifications Clerical experience Full Job Description
SCHEDULING
Creating accounts and verify demographic/ adding and editing when needed Taking phone calls and walk ins for scheduling Creating cases for therapy NextGen Appropriately documenting in patient EHR Verify orders and schedule with appropriate therapist Forward medical concern to the appropriate department Making and taking phone calls Checking voicemails Monitoring therapist schedules Notify appropriate staff to obtain authorization Various reports and clerical duties Verifying covered benefits for select insurances Working with scheduling department to coordinate care
RECEPTION
Greet patient upon arrival to therapy Verify all demographics and edit as needed Obtain all required signatures and paperwork upon arrival Enter new insurance Copy insurance card to be scanned into patients records Obtain all required signatures and paperwork upon arrival Various reports and clerical duties Collecting co pays and payment on account Making and taking phone calls Checking voicemails and returning calls Notifying appropriate staff upon patient arrival Entering prior authorizations Condition for upcoming appointments This position requires experience working with patient scheduling and/or reception in a medical office environment. Therapy experience preferred. This position is responsible for clerical support to the Therapy department at Slocum, including reception and scheduling functions. This is a patient facing role in the therapy department. This is a full time position that qualifies for benefits. Slocum is an EEO/AA/M/F/Vet/Disability employer.