Front Desk Manager

PM Guest Services Manager Location:

Newport, Oregon Schedule:

Afternoon/Evening (likely Tuesday-Saturday)

Position Type:

Full-Time, Exempt Join Our Team at the Allred At the Allred, we believe great hospitality starts with great people. As a 102-room, oceanfront hotel, we're creating a relaxed, upscale experience where guests feel genuinely welcomed - and where our team feels supported, valued, and inspired. We're looking for a PM Guest Services Manager who enjoys leading from the floor, building strong teams, and creating memorable guest experiences. About the Role This role partners with the AM Guest Services Manager to lead f ront desk and gift shop operations, with a focus on afternoon and evening shifts. You'll play a key role in setting the tone for the guest experience - supporting your team, solving problems in real time, and ensuring every guest interaction feels thoughtful and seamless. What You'll Do Lead afternoon/evening operations at the front desk Coach, support, and develop front desk agents and night auditors Partner closely with your fellow Guest Services Manager to ensure consistency across shifts Hire, train, and build a strong, engaged team Step in to resolve guest concerns with care and professionalism Monitor guest satisfaction and team engagement Support scheduling, daily operations, and department goals Qualifications 3+ years of hospitality leadership experience required Front desk supervisory or management experience preferred Night audit experience a plus Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; WebRezPro experience preferred What We Offer $55,000 a year ESOP (Employee Ownership) 401(k) with company match Medical, dental, vision + Vacation & Sick Time Employee discounts Opportunities to grow within a supportive, people-focused company A stunning coastal work environment If you're passionate about hospitality and enjoy leading a team to deliver something truly special, we'd love to hear from you.

Pay:

$55,000.00 per year

Work Location:

In person