About us Emerald Property Management is a small business in REAL_ESTATE in Springfield
OR 97477.
Our work environment includes: Lively atmosphere Flexible working hours Job Requirements Comply with all Fair Housing & Equal Housing Opportunity requirements. Comply with all appropriate state landlord/tenant statutes. Provide customer service to prospective residents, including property tours, telephone/email/web inquiries. Assist with marketing and communications through various online platforms and complete marketing reports as needed. Track and follow-up with prospective tenants utilizing traffic logs and guest cards. Move-in prep. Prepare appointments for on-site move-ins with managers as needed or traveling to complete any move-ins if needed. Ensure lease agreement paperwork for move in and renewals are completed by all parties in a timely manner prior to move-in. Support with resident retention by following up with service requests within 24 hours of their completion and handling resident concerns. Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager. De-Escalate resident issues to assistant manager/ manager as needed. Ensure that vacant, model and target apartments are spotless, and appliances and fixtures are in working conditions when on site for tours. Promptly notify Property Manager and/or Maintenance Supervisor of safety concerns or deficiencies in the property's appearance when on site. Ensure the property's interior and exterior is always free of liter and debris when on site. Lightly cleaning leasing office and surrounding areas daily when on site. Attend training and development seminars. Qualifications 1-2 years of Property management/leasing experience High School Diploma or equivalent Ability to work as a team player Ability to multi-task Ability to resolve conflicts Demonstrate good hygiene Demonstrate excellent customer service skills Demonstrate ambition for continuous professional development Always uphold the highest level of ethical behavior and integrity Take initiative to anticipate problems and takes action to prevent them