Description The leader's responsibility exists for managing and leading the tactical and strategic functionality of their functional department. Under the direction of the Operations Leader, the Area Mgr has core responsibilities to develop, implement and assure that all objectives meet or exceed expectations. The Leader is responsible for the development and training of their teams of exempt and non-exempt employees in meeting their functional departmental goals and objectives related to culture, costs, service cycle time, and quality. Cultural goals will be accomplished in the development of an engaged and safe workforce through the successful application and practice of QXH Leadership Competency Model. Quality goals are achieved through effectively executing the department's standard operating procedures, processes, and methods. Requirements 3RD

SHIFT SCHEDULE ONLY

• Sunday
• Wednesday OR Wednesday
• Saturday between 6pm-5am Responsibilities Supervises distribution operation department, partnering as necessary with other departments.

Monitored and controlled, prioritizes, assigns, and reviews work to maintain departmental efficiency and meet productivity, volume and quality goals. Leads Operation teams to support the high level of location accuracy, by achieving and implementing sound operating processes and procedures. Provide strong leadership and coaching on an ongoing basis. Initiate and develop short and long-term operational goals. Networks and consults with corporate / site resources and facilities staff to ensure low-cost efficiencies and high service levels are consistently maintained. Ensure consistency and compliance with departmental and company policies. Builds an engaged Culture by modeling QXH Values and operating principles, ensuring all employees are treated consistently, fairly, ethically and respectfully. Exemplify strong communication, interpersonal and problem-solving skills. Leads the team in creating an atmosphere that enables the dialog and commitments that promote a continuous improvement mindset and has a favorable impact on the effectiveness and efficiency of the site through accuracy measurements. Foster a sense of teamwork and collaboration with the operational stakeholders to maximize results performance. Applied methods for improving specific aspects of the operation such as process and procedures that lead to improve operational effectiveness and efficiency gains. Reviews existing operations to determine what improvements can be made to department, which allow for cost reduction, increased speed, and improved customer service. Ensures conformance with policies and procedures to meet and shows possible new or changing conditions within the department. Ensure consistency among sites in quality policies and practices. Interface with necessary stakeholders across the network to obtain alignment and implement corrective action measures. Works cooperatively, utilizing a team supervisor approach to achieve performance goals established for both base and flex employee groups. Effectively utilizes the "team supervisor" structure to provide a high level of support and interaction with all employees. Ensure consistency and timely completion of all administrative functions. Identifies, reports, and communicates to the Shift/Area Manager trends and/or irregularities experienced. Takes a proactive approach to analyzing deficiencies and developing plans to correct. Recommends and implements solutions by involving staff in problem solving to obtain the best result. Partners with the corresponding manager to define and implement quality guidelines for specified job functions. Support audit techniques and error capturing to ensure products and procedures meet or exceed the established inventory and quality standards. Supports training programs and supporting materials for employee education and development. Support in developing policies and procedures to meet new or changing conditions within the department. Ensure consistency among sites in quality policies and practices. Interface with necessary stakeholders across the network to obtain alignment and implement corrective action measures. Reviews existing operation to determine what improvements can be made to areas, which allow for cost reduction, increased speed, and improved customer service. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

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• even on the go.

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