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SYNERGY HomeCare

Operations / Scheduling Supervisor

Career Insights for Operations Supervisor (General)

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What they do

An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.

$81,382 / year median in Pennsylvania

+3% projected growth

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Job Description

SYNERGY HomeCare of the Mainline is hiring for a Full-Time Operations / Scheduling Supervisor at our Broomall Office Monday-Friday. This is a leadership position for someone who is looking to advance in their career.
Salary:
45,000 - 55,000 (Includes extra On-Call Pay) +
Bonuses Duties and Responsibilities:
Schedule caregivers with clients and communicate to all parties Client and caregiver documentation in scheduling software Respond to questions regarding client and caregiver schedules Confirm and update caregiver availability, credentials, and care notes Lead Applicant to Employee 2nd interview & on-boarding process Full HR cycle duties (phone screening, interviewing, coordinating paperwork, etc.) Maintain calendars, schedule appointments, and lead office staff meetings. Support team by managing and completing operations tasks Handling all inbound calls, greeting walk-ins, applicants, etc. All duties having to do with the operations of the business Design and implement office policies by establishing standards, procedures, and making necessary adjustments. Keep management informed by reviewing and analyzing special reports, summarizing information and trends. Distributes payroll & coach employees through their challenges Process improvement projects Rotate On-Call - 2 nights per week, and 2 weekends per month. Extra compensation for on-call pay.
Qualifications:
Staffing experience preferred but not required Administrative writing skills Microsoft office skills Professionalism Verbal communication Team orientated
Requirements:
Computer and tech savvy The ability to multitask The ability to manage employee challenges and not getting flustered Please email your resume to: careteam@synergymainline.com