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Aldridge Pite LLP
National Bankruptcy Manager
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$77,713 / year median in the U.S.
+10% projected growth
Job Description
Remote Work from Home! Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.
Purpo se:
The National Bankruptcy Manager is responsible for managing certain national programs under the firm's Bankruptcy Department.Specific Duties and Responsibilities:
- Prepare/manage weekly production reports to provide to Senior Director of Bankruptcy Operations and Director of National Bankruptcy Operations and provide analysis on staffing needs and employee production.
- Work with Senior Director of Bankruptcy Operations and Director of National Bankruptcy Operations on capacity planning.
- Oversee national bankruptcy operations, including managing client pipelines, employee production and driving operational efficiencies
- Assisting with onboarding new clients/processes, establishing training tools and implementing training procedures for new employees
- Serve as a single point of contact for escalated issues with national bankruptcy clients
- Participate regularly with clients on regularly set calls regarding pipeline management and escalated issues
Basic Requirements:
- High School Diploma required, Bachelor Degree preferred
- Minimum of 8 years of Bankruptcy experience with a Law Firm and/or Loan Servicer
- Must have ability to interpret client systems including LPS/Black Knight
- Must have extensive Bankruptcy experience
- Must be proficient in software tools including but not limited to Word, Excel, Outlook and the
Internet General Competency Factors:
- Must possess strong written and verbal communications skills.
- Must provide excellent customer service to internal and external customers
- Identifies and solves issues in a timely manner.
- Must be a team player and willing to help others in their department whenever necessary.
- Must be extremely organized and be able to multi-task.
- Conscientious with respect to work completion, deadlines, time management and attendance.
- Takes initiative in face of obstacles and identifies what needs to be done and takes action.
- Demonstrates commitment to Firm's vision, mission, and core values.
- Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
- Develops professional relationships and builds rapport with others.
- Overall good work ethic and willingness to adapt to change.