Natural Gas Supervisor

Natural Gas Supervisor D&K Refrigeration Specialists LLC Rochester, NY Job Details Full-time $65,000 - $80,000 a year 12 hours ago Benefits Fuel card AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Cell phone reimbursement Employee assistance program Vision insurance 401(k) matching Employee stock ownership plan Life insurance Paid sick time Qualifications Operations management High school diploma or GED Bachelor's degree Team management Business Administration Delegation Negotiation Full Job Description About the Role The supervisor reports to the Operations Manager or Sr. Operations Manager. This position plays a key role in working with management to improve operations, sales, profit, and employee development in order to attain customer satisfaction. This position also requires a high degree of organization, attention to detail, and exceptional interpersonal communication and leadership skills.

What You'll Do Key Responsibilities:

Supervisor:

Provide direction, training, support, supervision, and motivation to operation supervisors including their downline reports Ensure that approved policies and objectives are clearly understood and effectively applied to each operating unit Supervise and review the preparation of forecast numbers for each of his/her departments Review performance and causes of significant variances, along with corrective action plans Conduct performance and wage reviews for department supervision

Business Management:

Ensure timely production reports and accurate record information to operating activities for such purposes as control, planning, accounting and required customer reports Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets Ensure monthly operation reports listing any unusual events - major expenditures, legal actions, overtime payments, etc. are distributed to appropriate department(s)/personnel

Customer Communication:

Handle or defer all customer complaints to the appropriate authorities Professionally represent the company to clients and their customers Provide general information about the meter services to customers, when applicable Other duties as assigned.

About You Must haves:

Education:

High School Diploma or GED Experience:

2 years of management experience and 3 years' experience in locating.

Nice to haves:

Education:

Bachelor's degree in operations management or business administration

Experience:

5 years of experience in operations management. At least 1 year of experience in budget development and oversight is a plus

Your Skills:

Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service Highly trained in conflict management and business negotiation processes Knowledge of operations, safety process, programs, and procedures Excellent communication skills, comfortable interacting with management and customers Strong analytical and financial analysis skills Ability to teach, coach and train operation supervisors to drive change and execute process improvements across offices Knowledge of general business software and aptitude for learning new applications; proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multi-task, and work independently and as a team Proven abilities of strong leadership skills Excellent attention to detail for problem solving and finding

Drug/Alcohol Testing:

Drug/alcohol testing is required Drug/alcohol testing required per non-regulatory requirements for employees working with water, electricity, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits Health and Safety:

Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short- and long-term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Rochester, NY 14618