An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
We are seeking an Operations Manager to join our team. Working at NT Concepts means that you are part of an innovative, agile company dedicated to solving the most critical challenges. We're looking for the best and the brightest to join us in supporting this mission. If meaningful work, initiative, creativity, and continuous self-improvement are important to your career, join our growing team and discover what's next for you.
Mission Focus:
The Operations Manager serves as the primary operational and technical point of contact within a diverse team of technologists delivering software development services to our mission-critical government clients. This position assists in the execution of client deliverables and contractual obligations. The Operations Manager represents the technical delivery team throughout the full lifecycle of designing, developing, deploying, securing, and integrating capabilities into critical workflows
Clearance:
TS/SCI Location/Flexibility:
Vienna, VA OR Chantilly, VA with remote flexibility based on customer needs.
Responsibilities:
Technical Operations Facilitate technical meetings to guide overall progress and support technical evaluation decisions for clients Identify, assess, and mitigate technical risks, dependencies, and performance trade-offs in collaboration with engineering and program management teams. Provide technical input to quality assurance, safety, cybersecurity, and reliability reviews.
Programmatic:
Support the development and maintenance of technical milestones, dependencies, and contractual deliverables. Define and monitor Key Performance Indicators (KPIs) and system metrics to track progress toward customer requirements and operational readiness. Provide technical content and validation for monthly status reports, program deliverables, and risk management documentation. Adhere to program scope, budget, and schedule while maintaining contract compliance. Ensure risk mitigation actions and corrective measures are implemented and documented effectively. People Engagement Mentor staff and guide career development Conduct technical peer reviews and design walkthroughs to ensure high-quality engineering deliverables. Support a culture of innovation, accountability, and continuous learning, encouraging experimentation and knowledge sharing within the team.
Qualifications:
Bachelor's Degree and 5+ years of relevant professional experience Proven experience working in ambiguous environments and driving initiatives from ideation to execution Excellent oral, written, and interpersonal communication skills Working knowledge and practical application of project management concepts and principles Demonstrated leadership qualities, with prior experience collaborating with senior management to find solutions for customers Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 10-15 pounds at times The pay range listed for this position reflects the wage or salary range NT Concepts expects to pay for this role at the time of posting. The compensation offered to a successful candidate within this range will be based on legitimate, job-related factors, including (but not limited to) the candidate's work location, education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. Virginia Pay Range $131,376 - $243,984 USD About NT Concepts Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative "big idea" problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients' most critical challenges. Here, you'll gain competitive benefits , opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in #NTC_GivesBack , which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we'd love to have you move forward with us.
