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CenCore, LLC
Operations Program Manager
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$112,410 / year median in the U.S.
+5% projected growth
Job Description
CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning through execution, developing operational reports and insights, supporting process improvement efforts, and creating clear documentation and communications for security operations stakeholders. The ideal candidate is organized, analytical, and comfortable managing multiple priorities in a remote work environment. This position requires strong written communication skills, sound judgment, project management experience, and the ability to translate operational information into clear reports, procedures, job aids, and leadership updates. Key Responsibilities Manage assigned security operations projects from planning through execution, tracking progress, deliverables, risks, and outcomes.
Collect, compile, analyze, and distribute operational data related to security operations, projects, site startups, and program initiatives.
Prepare reports, summaries, and recommendations that help leadership understand operational risks, impacts, trends, and action items.
Identify, recommend, and support strategic projects that improve processes, reduce risk, and strengthen operational consistency.
Analyze the impact of proposed operational changes and present findings to leadership and stakeholders.
Create, update, and maintain procedural documentation, job aids, internal guidance, and other operational support materials.
Collaborate with subject matter experts to ensure documentation is accurate, clear, and appropriate for the intended audience.
Draft and distribute operational communications, including bulletins, updates, and supplemental guidance for security personnel.
Support audits, reviews, and follow-up activities related to security operations processes and documentation.
Document internal business practices to promote consistency, continuity, and compliance.
Perform other related duties as assigned.
Collect, compile, analyze, and distribute operational data related to security operations, projects, site startups, and program initiatives.
Prepare reports, summaries, and recommendations that help leadership understand operational risks, impacts, trends, and action items.
Identify, recommend, and support strategic projects that improve processes, reduce risk, and strengthen operational consistency.
Analyze the impact of proposed operational changes and present findings to leadership and stakeholders.
Create, update, and maintain procedural documentation, job aids, internal guidance, and other operational support materials.
Collaborate with subject matter experts to ensure documentation is accurate, clear, and appropriate for the intended audience.
Draft and distribute operational communications, including bulletins, updates, and supplemental guidance for security personnel.
Support audits, reviews, and follow-up activities related to security operations processes and documentation.
Document internal business practices to promote consistency, continuity, and compliance.
Perform other related duties as assigned.