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CHEP Services, LLC
Operations Supervisor
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Based on Massachusetts data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$82,097 / year median in Massachusetts
+8% projected growth
Job Description
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Operations Supervisor (1st Shift) to join our team in Wilmington, MA! As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.
Key Responsibilities May Include:
Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment. Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards. Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations. Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations. Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives. Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations. Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals. What Y ou W ill D o Supervise the work of all production employees- oversees production and shipping schedules based on availability of raw and finished goods.
What You Will Bring Qualifications :
Bachelors in Operations/Supply Chain- or•relevant experience in a related field Six Sigma/Lean certification desirable 90% of workforce is Spanish speaking.
Experience :
Prior experience in a plant supervisory role in an engineering or manufacturing environment Familiarity with private fleet management/transportation is helpful Strong customer focus orientation Strong people management capability including non-exempt production workforce Demonstrated success in delivering strong employee relations Demonstrated ability to work cross-functionally Experience managing safety performance and programs Understanding of supply chain practices and metrics What To Expect 1st Shift Operations- Monday
- Friday 6am
- 2:30pm Approximately 25-30 direct reports Weekly production volumes
- across 2 shifts: 40K sorted, 24K repairs What W e Offer Competitive Pay w/ Shift Differential Benefits Day 1! 401K w/ company match (up to 4%) FREE company-paid vision, short-term disability, and life insurance! FREE company-provided PPE and safety equipment Tuition reimbursement, parental leave, childcare assistance , profit sharing, and MORE! The salary range for this position is $62,000
- $90,000.