Supervisor, Conveyance, Field Services

Supervisor, Conveyance, Field Services Job Locations US ID 2026-3427 Role Required to be In-Office No Travel Required Less than 25% Telecommute Yes Shift/Availability M-F 8:30-5:00 Min USD $60,000.00/Yr. Max USD $70,000.00/Yr. Overview Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big.

A DAY IN THE LIFE

In this role, you will…

• Respond to audit and non-compliance issues in a timely and consistent manner
• Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction
• Ensure work activities achieve the volume expected and meet quality requirements daily
• Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary

WHO YOU ARE

You possess …

• Previous leadership experience
• A desire to train and motivate your team - you will lead by example
• The understanding the needs of your team members, adapt and adjust to meet those needs
• The ability to build rapport with your team, stay involved with your team and help them meet their goals
• The ability to create processes to help your team meet their goals, in turn you then meet your goals
• Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD
• The ability to oversee all processes Responsibilities
• Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination
• Respond to audit and non-compliance issues as discovered
• Develop and maintain client relationships
• Maintain strong focus on trending, QC/QA and reporting
• Maintain both quality and productivity goals on a daily basis
• Handle interviewing, hiring, and disciplinary needs of staff
• Handle incoming phone calls as needed
• Perform all other duties as assigned Qualifications
• High School Diploma or equivalent preferred - Bachelor's Degree preferred
• Previous leadership experience
• Strong verbal and written communication skills required
• Ability to excel in a high-impact position within a fast-paced, deadline driven environment
• Must be proficient in Microsoft software products
• Previous experience with property management, construction, and property insurance a plus
• Experience in working with P&L preferred
• Basic understanding of local laws and ordinances regarding property condition is ideal
• Previous mortgage servicing and/or property preservation experience preferred
• Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD
• Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training Options Need help finding the right job?

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WHO WE ARE

About us … ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service. ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to with "Accommodation Request" in the subject line. Accommodation Requests are evaluated on a case-by-case basis. ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time. Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure.