Full Job Description Location:

Lincoln, RI (primarily office-based)

Schedule:

Monday-Friday, 8:30 AM - 5:00

PM Company:

Tollgate Realty About the Role Tollgate Realty is seeking a highly organized and motivated Property Manager to help oversee our growing portfolio of short-term rental properties. Our properties are listed on platforms including Airbnb, Booking.com, and VRBO, and are located throughout Rhode Island as well as internationally. This is an excellent opportunity for someone looking to start a career in property management, hospitality, or real estate. No prior experience is required. We are looking for someone who is dependable, detail-oriented, eager to learn, and thrives in a fast-paced environment. Responsibilities Guest & Reservation Support Respond to guest inquiries and assist with escalated guest issues. Coordinate resolutions for guest concerns in a timely and professional manner. Monitor reservations and help ensure a positive guest experience across all booking platforms. Property Operations Coordinate with cleaning teams to ensure properties are guest-ready. Work with maintenance vendors to schedule repairs and resolve property issues. Track and follow up on ongoing maintenance projects. Help replenish property amenities and supplies as needed. Property Inspections Conduct occasional property visits and walkthroughs at our Rhode Island locations, including Coventry, Portsmouth, Bristol, and South Kingstown. Ensure properties meet company cleanliness, maintenance, and presentation standards. Identify and report any issues requiring attention. Business Development Support Assist with identifying potential new short-term rental properties. Support management in evaluating opportunities and negotiating potential lease agreements. Help with various operational projects as the company continues to grow. Requirements No prior property management experience required. Strong organizational and time-management skills. Excellent communication and problem-solving abilities. Ability to multitask and prioritize in a fast-paced environment. Self-motivated with a strong attention to detail. Extremely comfortable using computers, email, and online software platforms. Valid driver's license and reliable transportation required. Willingness to travel occasionally to local properties throughout Rhode Island. Schedule & Availability This position is primarily based in our Lincoln office and follows a Monday-Friday schedule from 8:30 AM to 5:00 PM. Because we operate short-term rentals, occasional issues may arise outside normal business hours, such as guest emergencies or urgent maintenance situations. While after-hours assistance may occasionally be needed, these situations can typically be handled remotely and do not require reporting to the office. What We Offer Entry-level opportunity with room for growth. Exposure to property management, hospitality, and real estate operations. Hands-on experience managing a diverse portfolio of properties. Supportive and entrepreneurial work environment. Opportunity to play a key role in a rapidly growing company.

Pay:

$20.00 - $23.00 per hour

Benefits:

Health insurance Health savings account Paid time off Professional development assistance

Work Location:

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