WHO WE ARE & WHAT WE DO

At The Food Shack, we are raising the bar on fast casual food, eliminating seed oils, enriched grains, corn syrup, and junk ingredients —just bold, fresh flavors featuring a unique blend of tacos meets bbq inspired cultures and cuisines throughout the Caribbean, Pacific, and west coast. Founded in 2010, we're serving up tacos, bowls, burritos, acai and BBQ to our community with a commitment to top shelf clean ingredients, in a fun fast casual way.

OPERATIONS MANAGER - FULL TIME

Position Summary:

The Operations Manager is the hands-on leader of our people, product, process, and facility—and the champion of our purpose & mission. This role ensures smooth, efficient, and profitable restaurant operations, leading by example and holding the team to the highest standards of food quality, cleanliness, and service. Key Responsibilities PEOPLE Hire, train, and coach back-of-house team members Lead onboarding and administer training programs Conduct performance reviews and provide real-time feedback Build the staff schedule to meet budget and seasonality Ensure the team is working productively, efficiently, and in line with company values PROCESS Direct daily kitchen operations and service flow Ensure consistent quality in both food and service Maintain proper food safety protocols and logs (HACCP, etc.) Own the health inspection process and compliance

INVENTORY

Manage ordering, receiving, and regular inventory counts Track waste, cost of goods, and pricing alongside GM Keep our food cost and margin in check using our inventory system

FACILITY

Maintain a clean, organized, and functional kitchen Ensure equipment is cleaned, serviced, and operational Oversee cleanliness and presentation of front-of-house and patio PURPOSE Work with intention and lead the team to do the same Uphold and model our Mission, Vision, and Core Values every shift

Qualifications GWC:

Gets it. Wants it. Has the capacity to do it. A true leader with strong communication and time management skills Certified Food Safety Manager Professional, presentable, and customer-facing demeanor Flexible schedule with full-time, in-person availability Physically able to lift 40 lbs, bend, stoop, and be on your feet Background check may be required Sound like your kind of gig? Apply today and help us keep raising the bar on fast casual food—one taco at a time.

Job Types:

Full-time, Part-time Pay:

$60,000.00 - $90,000.00 per year Expected hours: 35.0 - 50.0 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan

Work Location:

In person