An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
Production / Operations Manager - Lawn Care Gro-Masters, Inc. Johns Island, SC Job Details Full-time $50,000 - $70,000 a year 2 days ago Benefits Health insurance Dental insurance Paid time off 401(k) 4% Match 401(k) matching Professional development assistance Life insurance Qualifications Customer communication Teamwork Lawn care Inventory control Team leadership High school diploma or GED Organizational skills Training Productivity Time management Full Job Description Lead the Team. Own the Operation. Make an Impact. Gro-Masters is looking for a Production / Operations Manager to lead the day-to-day production and operations of our Charleston branch. This is a hands-on leadership position overseeing a team of approximately 3-4 Lawn Care Technicians . You'll be the person who gets the operation moving each morning—making sure the team, trucks, equipment, and materials are ready to go—and you'll continue supporting the technicians throughout the day to keep production running safely and efficiently. We're looking for someone who leads by example, holds themselves and others accountable, and genuinely cares about both their team and their customers. Lawn care experience is helpful, but it isn't everything. We're especially interested in finding someone with the right leadership mindset, strong organizational skills, and the drive to learn and grow with Gro-Masters. What You'll Do Lead & Develop Your Team Directly lead, coach, and support a team of 3-4 Lawn Care Technicians. Set clear expectations for productivity, quality, safety, and customer service. Train technicians on proper procedures, equipment use, applications, and safety practices. Provide ongoing coaching, feedback, and accountability. Help create a positive, team-oriented culture where employees feel supported and are expected to perform. Lead by example and be willing to step in wherever the team needs you. Own Daily Production & Branch Operations You'll be one of the first people in the office each morning, making sure the Charleston team is prepared for a successful day.
Responsibilities include:
Ensure technicians, trucks, equipment, and materials are ready before dispatch. Coordinate daily production and technician workloads. Monitor technician productivity and help keep routes and production on track. Oversee chemical inventory, mixing, filling, and proper material handling. Maintain appropriate inventory levels and help prevent unnecessary waste. Monitor service quality and address production or customer concerns as they arise. Identify opportunities to improve efficiency, processes, and overall branch performance. Safety, Vehicles & Equipment Make safety a priority in all daily operations. Oversee vehicle readiness, maintenance, and safety for the Charleston branch. Ensure equipment is properly maintained and ready for daily production. Reinforce safe driving, chemical handling, equipment operation, and jobsite practices. Help identify maintenance or equipment issues before they result in unnecessary downtime. Maintain an organized, safe, and efficient shop and production environment. Customer Service & Growth This is not primarily a sales position , but every member of our team plays a role in taking care of our customers. You'll help ensure technicians provide professional, responsive service and communicate effectively with customers. When you identify an additional service that could benefit a customer's property, you'll also have the opportunity to recommend and upsell those services. Who We're Looking For The right person for this position is a leader first . You may already have lawn care or turf management experience, or you may bring strong operational leadership experience from a related service industry. Either way, we're looking for someone who is ready to take ownership of the operation and the success of their team.
Our ideal candidate is:
A servant leader who isn't afraid to jump in and help the team. Culture-driven and committed to creating a positive work environment. Organized and able to keep people, equipment, materials, and priorities moving. Accountable and comfortable holding others accountable. Empathetic while still maintaining high performance standards. Focused on both the technician and customer experience. Safety-minded and detail-oriented. A strong communicator and problem solver. Able to remain calm and make good decisions when the day doesn't go according to plan. Motivated to learn, improve, and grow professionally. Experience & Qualifications Previous leadership, supervisory, or operations experience strongly preferred. Lawn care, turf care, landscaping, pest control, or similar service-industry experience is a plus, but not required for the right leader . Experience leading field-based employees or technicians is preferred. Strong organizational and time-management skills. Ability to coach, train, motivate, and hold employees accountable. Comfortable managing vehicle, equipment, inventory, and safety responsibilities. Valid driver's license with a driving record that meets company standards. Ability and willingness to obtain any certifications or licenses required for the position.
Compensation & Benefits Salary:
$50,000-$70,000 per year, based on experience
Plus:
Bonus opportunity Company-provided vehicle with take-home privileges for business-related use 401(k) with company match Professional training and certification opportunities Opportunities for continued professional and leadership development 401(k) matching Dental insurance Health insurance Life insurance Paid time off Why Gro-Masters? At Gro-Masters, we believe strong operations start with strong leadership. This isn't a position where you'll simply manage schedules and numbers—you'll have the opportunity to build a team, develop people, improve the operation, and directly influence the success of the Charleston branch. If you're a leader who enjoys being involved in the day-to-day operation, developing employees, solving problems, and building a culture of accountability and teamwork, we want to hear from you. Apply today to join Gro-Masters as our Charleston Production / Operations Manager.
Pay:
$50,000.00 - $70,000.00 per year
Benefits:
401(k) 4% Match Dental insurance Health insurance Life insurance Paid time off Professional development assistance
