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SC
South Carolina Federal Credit Union
Credit Card Operations Team Lead
Career Insights for Operations Supervisor (General)
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Based on South Carolina data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$79,729 / year median in South Carolina
+9% projected growth
Job Description
Credit Card Operations Team Lead South Carolina Federal Credit Union - 4.3 North Charleston, SC Job Details 1 day ago Qualifications Staff supervision Confidential information handling Team supervision Spreadsheets Basic math Leading team collaboration initiatives Financial services Productivity software Full Job Description South Carolina Federal Credit Union is currently seeking a Credit Card Operations Team Lead to join our team of outstanding Card Operations professionals in North Charleston, SC . Duties include but are not limited to: Achieve operational performance in alignment with Card Operations goals. This includes, but not limited to, reviewing progress, monitor productivity and recommending improvements. Supervise operational activities and workflow, direct staff, escalate problems, assess corrective steps and execute corrective action with vendors, staff and management when necessary. Research and resolve escalated member complaints and authorize corrections as needed. Evaluate processes within the department and provide recommendations for improvement or change. Coordinate Card Operations record retention practices and ensure procedures are documented and updated and area is in compliance. Assist Credit Card Operations Manager as needed to plan, organize, train, and motivate staff and department.
Minimum requirements include:
Possess an associate's degree in accounting or similar or related field or equivalent work experience. Possess a minimum of three years of similar or related experience in a financial services work environment. Possess a minimum of one year demonstrated leadership or supervisory experience. Possess proficient verbal and written communication skills. Possess ability to analyze situations and make solid decisions with exceptional judgment. Possess ability to maintain confidential information and handle sensitive issues with tact and diplomacy. Possess proficiency in Microsoft office applications, with advanced expertise in Excel. Possess proficient mathematical skills.NOTE:
Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.Benefits
- Dental Insurance