Hospitality Attendant Miami Heat Limited Partnership - 5.0 Sioux Falls, SD Job Details Part-time 1 day ago Qualifications Kitchen health and safety standards Visitor query response Venue beverage service Table setting Food service health code compliance Bar safety compliance (food service) Team leadership Safety regulations Greeting customers Table management Answering guest questions Food sanitation practices High school diploma or GED Food and beverage industry expertise Customer issue escalation Event setup Event customer service Venue cleaning Leadership Event on-site coordination Entry level Full Job Description The Sioux Falls Skyforce Game Operations team is hiring a Hospitality Specialist! This role would be responsible for assisting in game-day setup, handling the premium seating experience, and leading fan experience package groups. We are seeking outgoing individuals with leadership skills who demonstrate responsibility looking to gain experience in the hospitality side of a professional sports organization.

Essential Duties & Responsibilities:

ESSENTIAL FUNCTIONS

The following are examples of the various functions required. The job requirements are not limited to the items on this list. Provide exceptional guest service by greeting, assisting, and directing patrons throughout assigned areas of the venue during events and non-event days Prepare and maintain hospitality spaces, including setting up food and beverage stations, replenishing supplies, and ensuring all service areas meet presentation standards Monitor assigned areas to ensure cleanliness, organization, and readiness throughout the duration of events Respond promptly and professionally to guest inquiries, requests, and concerns, escalating issues to supervisors as needed Comply with all applicable health, safety, and alcohol service regulations while performing duties Coordinate with event operations, catering, and facilities staff to ensure seamless service delivery before, during, and after events

Desired Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of food and beverage service standards, including proper serving techniques, food handling procedures, and sanitation practices in a high-volume venue setting Knowledge of suite-level and premium hospitality service expectations, including proper table setting, food presentation, and guest interaction protocols Ability to work a flexible schedule including evenings, weekends, holidays, and extended hours aligned with event calendars Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

EOE & DFWP

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.