Operations Manager - Lead Franchise Headquarters Logistics and Fleet Field Operations Job Overview

Company:

Access Garage Door & More

Salary/Pay Rate:

$32 to $35 per hour with Bonus, Commission, and Company Profit Sharing pay structures available.

Location:

Hixson, TN.

Job/Employment Type:

Full Time.

Project Scope:

Residential, Commercial, Industrial, and Government.

Mandatory Licences & Certifications:

Drivers License. The Opportunity You will step into a high-visibility leadership role at our Chattanooga location, which serves as headquarters for our national franchise system, to drive daily logistical and business execution. This position offers an elite career path where your ability to optimize workflows and enforce high standards directly impacts brand-wide operations. You will thrive here if you want to escape passive management environments, embrace intense accountability, and lead a competitive, high-energy team to win. How You Will Make an Impact

• Oversee and streamline day-to-day operational workflows, office staff productivity, and field logistics schedules.
• Manage high-level financial performance metrics, review comprehensive P&L reports, and handle corporate accounts receivable duties.
• Enforce rigid operational standards, company procedures, and professional compliance parameters across all personnel.
• Build, train, and mentor a high-performing field operations team committed to exceptional customer experiences.
• Communicate strategic operational objectives clearly to maintain alignment with national franchise headquarters goals.
• Drive continuous business growth by executing performance-focused strategies and resolving systemic operational bottlenecks. Required Qualifications & Experience
• Minimum of 3 years of preferred leadership experience directly managing operational workflows and personnel.
• Proven experience executing financial management tasks, including P&L oversight and accounts receivable tracking.
• High School Diploma or GED equivalent.
• Strong background in customer relations, leadership, and procedural enforcement in a fast-paced environment.
• Strong computer background, including experience with the microsoft suite, google suite, and CRM software. Preferred Qualifications & Experience
• Prior management experience operating within an exteriors, landscaping, or mechanical service industry.
• Demonstrated ability to scale operations and optimize logistics within a high-growth business model.
• Advanced proficiency in utilizing operational tech packages, inventory scheduling tools, and CRM platforms. Compensation & Benefits
• Hourly pay cycle with competitive rates, as well as performance-based bonuses, commission, and profit sharing options available.
• Comprehensive 401(k) retirement savings program with employer matching.
• Full health and wellness package including.

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