The Opportunity Denny's is hiring Restaurant Management to join our team in Pigeon Forge TN, As an operations Manager assisting the general manager, you will be responsible for the coordination, supervision and execution of all restaurant functions while ensuring excellent guest service at all times in a 24/7 operation. Responsibilities Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices and time records),and ensure actions are up to company quality, sanitary, and legal standards. Schedule staff hours and assign tasks for service and kitchen staff members. Help train, develop, motivate staff and monitor their performance while keeping an open communication for corrections needed. Maintain positive guest relations and high standards of service at all times. Have a comprehensive knowledge of all restaurant organization and menu information. Maintain and strictly abide by state sanitation/health regulations and company policies. Solve all customer concerns and complaints in a timely and professional manner. Assist with administrative tasks as needed, including ordering, inventory, etc. Manage food budget and non ingredient purchasing, teaching employees food controls. Strong cost control abilities Must be available to the operation reflecting the hours of operation. Must have the ability to execute all position, train all positions and roll model the expected performances. Qualifications A minimum of 5 years' experience in a managerial position in a restaurant with a similar style of dining, capacity and volume. Serv safe, Food Safety Handler, or able to pass Serv Safe training within 30 days of hire. Have passion for exceptional dining experiences combined with substantial food and service knowledge. Possess exceptional communication skills and an ability to anticipate guest and employee needs. Maintain a professional and polished appearance and demeanor in high-volume situations. Ability to navigate and utilize Microsoft Office Suite programs (especially Word, Excel, PowerPoint, and Outlook), & (POS) systems.
Job Type:
Full-time Pay:
$48,000.00 - $52,000.00 per year
Benefits:
Paid time off Paid training Shift availability: Day Shift (Required) Night Shift (Required) Ability to
Commute:
Pigeon Forge, TN 37863 (Required) Ability to
Relocate:
Pigeon Forge, TN 37863: Relocate before starting work (Required)