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VIP Providers Inc.

FIELD SUPERVISOR/PHC Clerk

Career Insights for Operations Supervisor (General)

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What they do

An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.

$80,397 / year median in Texas

+10% projected growth

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Job Description

FIELD SUPERVISOR/PHC
Clerk VIP Providers Inc. - 3.5 Edinburg, TX Job Details Full-time $16 - $18 an hour 1 day ago Benefits Health insurance Paid time off Qualifications Home care experience Spanish Customer communication Care documentation English Home care Home healthcare regulations Time & attendance systems Full Job Description Full-Time | Bilingual Preferred (English/Spanish)
Experience Required:
Vesta Program & Provider Agency Operations Overview We are seeking a reliable, knowledgeable Field Supervisor with hands-on experience in provider agency operations , EVV/Vesta program , and strong communication skills. This role ensures quality service delivery, compliance, and timely support for both clients and attendants. Key Responsibilities Conduct field visits, supervisory checks, and client satisfaction follow-ups Ensure compliance with agency policies, HHSC/TMHP requirements, and EVV/Vesta documentation Train attendants on proper service delivery, clock‑in/out procedures, and care expectations Address service gaps, missed visits, and documentation issues promptly Communicate professionally with clients, attendants, and office staff Complete required forms, visit notes, and follow-up documentation accurately Support agency operations, scheduling, and problem resolution in the field Required Skills & Experience Experience working in a provider agency (home care, PCS, PAS, attendant services, etc.) Vesta EVV program experience (clock‑in/out, visit verification, corrections, training) Strong understanding of
HHSC/TMHP
service rules and compliance Excellent communication and problem‑solving skills Bilingual (English/Spanish) strongly preferred Reliable transportation and ability to travel within Edinburg and surrounding areas
Location:
Edinburg, TX Schedule:
Full-Time Compensation:
Based on experience
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour Expected hours: No more than 40.0 per week
Benefits:
Health insurance Paid time off
Work Location:
On the road

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance