Summary & Expectations:

Provide direct management and oversight of Operations Support and Clinic Leadership Serve as the primary administrative partner to the Operations Director, including, meeting preparation, and special project support. Streamline communication flow between senior leadership and clinic leadership to ensure alignment on key initiatives. Assist the Operations Director in tracking departmental goals and reporting on operational KPIs. Manage and execute centralized Scheduling and Intake workflows to ensure operational efficiency. Assist with the implementation of local operational policies and procedures. Support onboarding, and training coordination. Maintain awareness of potential operational obstacles at all levels and proactively address them. Attend and contribute to weekly Operations meetings in support of Clinic and Senior Leadership. Develop and update operational reports on a weekly, monthly, and quarterly basis to inform strategic decision-making. Engage with all levels of employees, responding to feedback and routing it effectively to ensure a positive team culture. Delegate tasks appropriately to team leads and department heads to maximize operational efficiency. Contribute to a motivating therapy environment. Qualifications Bachelor's degree preferred or equivalent experience in administrative or operations support. Strong organizational, time-management, and communication skills. Proficiency in Google Workspace and operational management software. Ability to maintain confidentiality and provide empathetic support in a fast-paced environment. High attention to detail with the ability to support multiple stakeholders simultaneously.

Job Specifics:

Reports to:

Operations Director Status:

Salary, Exempt Location:

Flower Mound, TX Travel:

Requires travel to the DFW, Houston, Tulsa, and Oklahoma City markets. Additional Information Why Join Us? 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