Operations Manager Norfolk Iron & Metal - 3.1 Garland, TX Job Details 22 hours ago Qualifications Business operations Full Job Description Job Details Description The Operations Manager is a key leadership role responsible for overseeing daily production and warehouse operations within a metals servicing environment. This position ensures safe, efficient, and high‑quality processing of metal products while driving a culture of continuous improvement. The ideal candidate brings a strong vision for operational excellence, a passion for optimizing processes, and the ability to lead teams through change in a fast‑paced, customer‑driven industry. The operations manager will be responsible for all aspects of the operations department and will manage inventory, equipment and building, processes, employee development and cost measures within the department. Operational Leadership Lead all day‑to‑day operations including distribution, warehouse, and fabrication. Ensure production schedules are met while maintaining high standards of quality, accuracy, and on time delivery. Monitor KPIs and operational metrics to identify trends, bottlenecks, and opportunities for improvement. Process Improvement & Strategy Champion continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. Evaluate current workflows, equipment utilization, and material flow to reduce waste, increase throughput, and improve cost efficiency. Develop and implement standardized operating procedures that enhance consistency and performance across shifts. Safety & Compliance Maintain a strong safety culture by enforcing OSHA standards, conducting regular audits, and ensuring proper training. Oversee compliance with industry regulations, quality standards, and internal policies. Team Development Lead, coach, and mentor supervisors and frontline employees to build a high‑performing, engaged workforce. Support workforce planning, including hiring, training, performance management, and succession planning. Foster a culture of accountability, collaboration, and continuous learning. Cross‑Functional Collaboration Partner with Sales, Estimating, and Supply Chain teams to align operational capabilities with customer needs. Work closely with Maintenance to ensure equipment reliability and proactive maintenance planning. Support customer visits, audits, and technical discussions as needed.

Education and Experience:

5+ years of operations or production management experience, ideally in metals servicing, manufacturing, or industrial processing. Strong background in process improvement, with proven success implementing Lean, Six Sigma, or similar frameworks. Demonstrated ability to lead teams, manage change, and build operational discipline. Solid understanding of metal processing equipment is preferred. Excellent problem‑solving, communication, and decision‑making skills. Ability to thrive in a fast‑paced, customer‑centric environment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Learn more about Norfolk Iron & Metal (https://www.norfolkiron.com/about-nim/)

Behaviors Preferred Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred Self-Starter:

Inspired to perform without outside help

Goal Completion:

Inspired to perform well by the completion of tasks

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.