Operations Supervisor

Operations Supervisor Gorditas Dona Lula McAllen, TX Job Details Full-time | Contract $10•$12 an hour 1 day ago Benefits Paid training Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Management Operations management Restaurant management Driver's License Supervising experience Team management Supervising experience (1-2 years) Associate's degree Leadership Communication skills Full Job Description At Doña Lula , we are proud to deliver authentic flavors and exceptional service across all our locations. We are currently looking for a passionate and results-driven Operations Supervisor to join our growing team. This role is key to ensuring operational excellence, consistency, and strong team support across multiple store locations.

Key Responsibilities:

Provide close supervision and ongoing support to assigned store locations Assist branches in resolving operational issues related to maintenance, inventory, food preparation, supplies, equipment, and administrative processes Ensure quick resolution of issues to maintain smooth daily operations Prepare and submit weekly supervision reports, including findings, observations, and areas of opportunity Follow up on corrective actions from audits and store evaluations, ensuring proper implementation Support and reinforce company standards, processes, and operational procedures across all locations Collaborate with Operations Management to drive continuous improvement

Qualifications:

Previous experience in operations, multi-unit supervision, or similar role (restaurant industry preferred) Strong leadership and problem-solving skills Excellent communication and organizational abilities Ability to work in a fast-paced environment and manage multiple locations Availability to travel between locations

Benefits:

Competitive salary based on experience Performance-based bonus opportunities Growth and development opportunities within the company Company support for travel between locations (gas/mileage support) Paid training and ongoing professional development Employee discounts at Doña Lula locations Stable, growing company with opportunities to advance•En Doña Lula , nos enorgullece ofrecer sabores auténticos y un servicio excepcional en todas nuestras sucursales. Actualmente estamos en búsqueda de un(a) Supervisor(a) de Operaciones apasionado(a) y orientado(a) a resultados para integrarse a nuestro equipo en crecimiento. Este puesto es clave para asegurar la excelencia operativa, la consistencia y el apoyo continuo a nuestras sucursales.

Responsabilidades:

Supervisión constante y apoyo a las sucursales asignadas Brindar apoyo directo en la solución de problemáticas relacionadas con mantenimiento, almacén, manejo de guisos, insumos, equipos y procesos administrativos Asegurar la pronta solución de incidencias para garantizar la continuidad de la operación Elaborar reportes semanales de supervisión con observaciones, hallazgos y áreas de oportunidad Dar seguimiento a acciones correctivas derivadas de auditorías y supervisiones Apoyar en la implementación y reforzamiento de procesos, controles y estándares operativos Colaborar con Gerencia de Operaciones para la mejora continua

Requisitos:

Experiencia previa en supervisión operativa o manejo de múltiples sucursales (preferentemente en restaurantes) Habilidades de liderazgo y resolución de problemas Buena comunicación y organización Capacidad para trabajar bajo presión y gestionar varias sucursales Disponibilidad para trasladarse entre sucursales

Beneficios:

Sueldo competitivo según experiencia Bonos por desempeño Oportunidades de crecimiento dentro de la empresa Apoyo para traslados entre sucursales (gasolina/kilometraje) Capacitación pagada y desarrollo profesional Descuentos en sucursales de Doña Lula Estabilidad laboral en una empresa en crecimiento

Pay:

$10.00•$12.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person