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Harbor Freight Tools
Area Manager - 1st Shift - Fort Worth, TX
Career Insights for Operations Supervisor (General)
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$80,397 / year median in Texas
+10% projected growth
Job Description
Company:
Harbor Freight Tools Location:
Northlake, TX Career Level:
Mid-Senior Level Industries:
Retail, Wholesale, Apparel Description The Area Manager supervises associates and manages the day to day operations of an assigned area within a distribution center. The position achieves results (operation, financial & service results) through directing and supporting the activities of Associates who perform various distribution center operating functions.Essential Duties and Responsibilities:
Select, orient, train, coach, counsel and discipline Associates Educate and develop Associates to increase their capabilities and job performance as well as to follow and maintain established company, federal, state and local policies and procedures Ensure associates attend all training/cross-training on the day and time scheduled and otherwise ensure 100% compliance with equipment operator and cross-training goals Schedule departmental trainers for new hire orientation and new hire on the job training Communicate values, strategies, objectives, and assigning accountabilities Maintain positive and productive continuity with each Associate and their work teams Initiate and foster a spirit of cooperation within and between departments Create a climate of openness, trust and respect for each Associate Plan, monitor, appraise, and manage performance results Enforce systems, policies, procedures and productivity standards and ensure corrective actions are administered for all violations and then submitted to HR for record keeping as well as work with temporary staffing service onsite management to ensure temporary associates similarly held accountable Investigate all equipment incidents and document Incident Reports as well as schedule all Situational Management meetings and implement all countermeasures and corrective actions in a timely manner Maintain and keep accurate staff attendance, vacation, personal time off, sickness, funeral, and other attendance standards Manage operation to meet the financial targets and assigned service levels assigned Identify and explain budget & service level variances, identify corrective actions Evaluate & recommend process changes to improve efficiencies, safety, etc. Establish daily and weekly priorities and production plans Schedule Associates and assigning work as well as monitor and revise schedules and work Research, compile, initiate, sort and analyze production performance records and data Resolve and report production issues Ensure the work environment is maintained in a clean & safe status Report and respond to any unsafe and unclean work environments and violations Ensure associates have the proper tools to perform their duties Ensure equipment is maintained, identify needed repairs and ensure that equipment gets repaired in a timely manner Ensure Associates are properly trained & certified to operate equipment Evaluate new equipment and techniques for process improvements Initiate, lead and participate in special projects Be open to new ideas and ways to achieve results Demonstrate a willingness to learn other areas of the distribution center operations Develop managerial and leadership competencies by participating in all company-sponsored education workshops and leadership development training, reviewing professional publications, establishing personal networks and participating in professional organizations Regular attendance is an essential function of the job Additional duties as assigned by managerScope:
Supervisory Responsibility Direct:
Non-Exempt Employees The anticipated salary range for this position is $83,300- $95,795 depending on location, knowledge, skills, education and experience.
Education and Experience:
High School diploma or equivalent with 5 years or more of related experience as an individual contributor; Bachelor's degree plus two or more years of experience supervising production personnel (ideally in Distribution) preferred Intermediate level experienced with Microsoft Office Word, Excel, Outlook Effective verbal and written communication skills Strong influence and motivational skills Multi-tasking skills Knowledge of business concepts (DC operations management concepts preferred) Knowledge of supervisory & leadership skillsCompetencies:
Leadership- Models the Company's values and influences others to achieve individual or team objectives. Communication
- Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely. Initiative
- Approaches work objectives with a sense of urgency and a dedication to exceeding performance expectations. Problem-solving/Decision-making
- Accurately identifies problems, issues and opportunities, collects data to draw conclusions and chooses a course of action based on facts. Planning & Organization
- Establishes courses of action for self and others to ensure that work objectives are met. Policy Compliance
- Manages in accordance with Company policies and procedures and promotes compliance in others.