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Hired by Matrix, Inc.
Operations Support
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Job Description
Operations Support#26-10080
$21.33 per hour
South Jordan, UT
Onsite Job Description
At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support.
Position Type:
Contract
On-Site
Required:
Experience identifying and addressing client needs, actively participating in discussions and meetings.
Balance workloads while meeting client expectations, provide timely feedback, and keep management informed of progress and issues.
Effectively present information and respond to questions from business areas, managers, and clients.
Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
Project management capabilities.
Strong critical thinking, organizational, and problem-solving skills.
Considerable technical skills, large data management processing, and MS Excel experience.
1-3 years of Financial Services, Operations, Client Service, or Banking experience.
Experience handling client inquiries, returned mail processing, account maintenance, or operational support.
Experience with escheatment, unclaimed property/assets, reconciliations, project support, large data management, and Excel.
Strong communication, client service, problem-solving, and organizational skills.
Experience working with high-volume data, meeting SLAs, and interacting with internal and external stakeholders.
No more than 3 jobs within the last 5 years, no more than 1 large job gap of 6 months or more in the last 5 years.
Preferences:
Bachelor's degree preferred.
Responsibilities:
Respond to and coordinate with clients/business areas regarding returned mail inquiries.
Respond to internal and external inquiries and ensure maintenance of SLAs.
Work with clients or internal stakeholders as information is required or requested.
Support the reconciling of unclaimed assets as needed.
Work on assigned projects on an as-needed basis to support Escheatment Operations.
Identify and escalate potential process anomalies to management in a timely manner.
Get in
Touch:
If you think you'd be a good match, submit your resume and reach out to Simran at 551-277-4514 to learn more. #LI-VK1
#HbM6349