A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
National Corporate Housing is seeking a detail-oriented Vendor Coordinator to support the daily operations of our business. In this role, you will coordinate vendor partnerships, oversee apartment readiness, manage utility and billing processes, maintain operational documentation, and ensure our apartments and services consistently meet National's quality standards. The ideal candidate is organized, proactive, and thrives in a fast-paced environment where attention to detail and exceptional customer service are essential. At National, we don't just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we're a trusted leader in customized corporate housing and 360-degree services that make transitions seamless. Expectations for
Success:
Coordinate apartment setups, breakdowns, and inspections to ensure every unit is guest-ready Process vendor invoices and billing accurately for furniture, housewares, utilities, waste removal, and other operational expenses Coordinate utility activations, transfers, and disconnects to support new move-ins and departures Maintain organized lease files, operational documentation, and audit records to ensure compliance with company standards Develop and maintain strong relationships with apartment communities, vendors, and service providers Partner with Customer Service, Sales, Accounting, and Operations to resolve guest concerns and operational issues efficiently Monitor property policies, recommend operational improvements, and communicate changes to internal teams Participate in the office on-call rotation and support weather communications and business continuity efforts Perform apartment inspections and report maintenance concerns as needed Perform other duties as assigned What Makes This Role Unique? Play a key role in creating exceptional guest experiences behind the scenes Work across multiple departments while building strong relationships with vendors, property partners, and internal teams Enjoy a fast-paced environment where every day brings new challenges and opportunities Make a direct impact on operational excellence through organization, problem-solving, and attention to detail
Who You Are:
2+ years of experience in operations, property management, hospitality, relocation, real estate, or a related field preferred Strong organizational skills with exceptional attention to detail Excellent communication and customer service skills Ability to prioritize multiple tasks and adapt in a fast-paced environment Proficient with Microsoft Office and comfortable learning new technology platforms Ability to inspect apartments, including climbing stairs when needed Bilingual skills are a plus
Benefits:
Competitive Base Salary $25.00-$30.00/hour Medical, dental, and vision insurance options 401k plan with discretionary match Company paid life insurance, short term disability, and long term disability Supplemental life insurance, critical illness, accident, and identity theft protection One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion Inclusive Awards and Recognition Program Vacation, sick, and floating holidays Paid time off Paid volunteer time Wellness program Complimentary use of corporate apartments for vacation or travel (when available) National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Additional Information:
Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs. National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
