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Fluvanna SPCA
Shelter Operations Manager
Career Insights for Operations Manager (General)
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Based on Virginia data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$112,410 / year median in Virginia
+5% projected growth
Job Description
The Fluvanna SPCA is seeking an energetic, compassionate, collaborative Shelter Operations Manager to lead the day-to-day operations of our shelter and help us continue building a modern, foster-centric organization. We are a small community shelter with an active and engaged Board of Directors. We believe excellent sheltering means providing outstanding care while also working every day to move animals toward positive outcomes through foster, adoption, transfer, and other appropriate pathways. The Position The Shelter Operations Manager is the senior on-site operational leader and works closely with staff, the Board, fosters, volunteers, veterinary partners, and the community. This is a hands-on leadership position for someone who enjoys developing people, solving problems, improving systems, and making a meaningful difference for animals. Key Responsibilities Lead and coordinate daily shelter operations. Supervise, coach, support, and hold staff accountable. Build a positive workplace culture centered on teamwork, communication, professionalism, and respect. Ensure high standards of animal care, safety, enrichment, and humane handling. Oversee animal flow from intake through foster, adoption, transfer, or other outcomes. Lead daily population/pathway planning and identify barriers delaying placement. Monitor and work to reduce unnecessary length of stay. Champion foster care as a core sheltering strategy and ensure foster families receive excellent communication and support. Support welcoming, conversation-based adoption practices. Ensure adopters, fosters, volunteers, rescue partners, Animal Control Officers, and community members are treated with respect and compassion. Use shelter data to evaluate outcomes and identify opportunities for improvement. Ensure accurate and timely documentation in Shelterluv. Work collaboratively and transparently with the Board and Executive Committee. Implement organizational policies and strategic priorities while bringing professional expertise, ideas, and recommendations to leadership. What We're Looking For We are looking for someone who: Is an excellent and supportive people leader. Communicates clearly, warmly, and professionally. Takes initiative and enjoys solving problems. Can provide feedback and hold employees accountable. Believes foster care is an essential part of modern animal sheltering. Understands the importance of reducing unnecessary shelter stays. Values adopters, fosters, volunteers, and community members as partners. Is comfortable using data to guide decisions. Welcomes new ideas, feedback, and continuous improvement. Can respectfully disagree while remaining collaborative and implementing organizational decisions. Qualifications Previous management or supervisory experience is strongly preferred. Three years experience in an animal shelter (strongly preferred), and a minimum of one year supervisory experience. Knowledge of animal welfare issues, including pertinent legislation and standards, and commitment to the no-kill philosophy of the Fluvanna SPCA. Experience with Shelterluv or another shelter-management system is a plus. Our Philosophy Every animal is an individual. Every day in the shelter matters. Foster families and volunteers are essential partners. Community members should be treated with compassion and respect. Decisions should be informed by both evidence and compassion. Our goal is to make the Fluvanna SPCA a model for what a small, community-based, foster-centric shelter can accomplish. If you are excited about leading people, improving systems, strengthening foster and placement programs, and helping build the next chapter of the Fluvanna SPCA, we would love to hear from you. Why Join Us? Make a
Difference:
Lead initiatives that directly improve the lives of animals and contribute to the welfare of our community. Grow withUs:
Be part of a supportive team committed to professional development and excellence.Be Inspired:
Work in a role that combines your passion for animals with your drive for leadership and improvement. Paid time off, health insurance, paid selected professional development If you're ready to take on a rewarding challenge and make a significant impact in the world of animal welfare, apply today to become Fluvanna SPCA's next Shelter Manager! Apply Now! Upload your resume and a cover letter detailing your passion for animal welfare and leadership experience. Join us in our mission to create a better world for animals and make a difference every day! Phone calls and walk-ins will not be considered.Job Type:
Full-time Benefits:
Health insurance Paid time offWork Location:
In personPay:
$48,000.00 - $60,000.00 per yearBenefits:
Health insurance Paid time offWork Location:
In personBenefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance