An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Are you a master of organization who loves keeping strategic pieces moving? At the Vermont Housing Finance Agency (VHFA), we are on a mission to ensure all Vermonters have access to affordable housing. We are looking for an Executive Operations Manager who is part high-level executive confidant, part master project coordinator, and entirely results-driven. This isn't just an administrative job—it's the operational heartbeat of our leadership team. If you excel at anticipating needs, managing competing priorities, and keeping cross-functional initiatives on time and on track, we want you on our team. The Impact You'll Make Executive Operations Leadership Provide advanced administrative and executive support to the Executive Director, Deputy Executive Director, and Chief Financial Officer. Manage complex schedules and logistics across multiple senior leaders, proactively navigating conflicts, and prioritizing high-impact meetings. Lead the preparation, agenda development, material compilation, and action tracking for Executive Leadership Team and Board-related meetings. Serve as a diplomatic and professional point of coordination between executive leadership, staff, board members, and external partners while managing sensitive information with total discretion. Project Management & Continuous Improvement Develop project plans, track milestones, monitor deadlines, and proactively clear bottlenecks for cross-departmental initiatives. Actively look for opportunities to streamline administrative processes, recommending and implementing modern tools that make the entire team more efficient. Maintain highly organized records, follow up on deliverables across teams, and support special projects from concept to completion.
Requirements:
What You Bring to the Table At least 4 years of progressively responsible administrative/executive support experience (with 3+ years directly supporting senior leaders), OR an equivalent mix of education and experience. Proven ability to build task trackers, manage shifting priorities, and keep multiple stakeholders accountable to deadlines. Advanced proficiency with the Microsoft 365 suite (Outlook, Word, Excel, PowerPoint) and total comfort working with financial information and numbers. Top-tier verbal and written communication skills with a knack for drafting flawless executive correspondence and presentations. A heart for community and a deep alignment with VHFA's VIIBE values: Integrity, Innovation, Belonging, and Equity.
