Job description:

Title:

Sr. Director of Operations About Our Company Family-owned since 1975, our company is an

ISO 9001

2015 certified facility and employs approximately 40 team members in southeastern Wisconsin. Our work supports some of the most recognized brands, and our continued growth is creating new opportunities for leaders who want to make a meaningful impact. The Role The Senior Director of Operations is accountable for the overall performance of the operation and reports directly to the President and CEO. This role leads the managers responsible for production, quality, procurement, facilities, and the manufacturing workforce. Rather than performing the work directly, the Senior Director of Operations ensures the operation is aligned, resourced, and accountable for delivering profitable, on-time, OEM-quality results. We have earned our reputation through exceptional craftsmanship and trusted OEM partnerships. As we continue to grow, we're investing in the operational leadership needed to support the next stage of the business. We're looking for an operational leader who can strengthen our systems, develop our people, and help us scale without losing what makes us unique. What to Expect We operate in a high-mix, low-volume manufacturing environment where customer requirements vary and production schedules can change quickly. This is not a repetitive production setting. Success in this role requires balancing day-to-day operational performance with long-term improvement while building capable leaders, creating accountability, and strengthening the systems that drive consistent results. Core Responsibilities Overall operational performance and business results Hiring, developing, coaching, and holding department leaders accountable Production planning, capacity, and resource allocation On-time delivery and schedule reliability Quality performance, continuous improvement, and waste reduction Operational cost, labor efficiency, and productivity Procurement, supplier performance, and inventory management Facilities, equipment, and operational readiness Operational KPIs, reporting, and management operating rhythms Cross-functional alignment between operations, sales, engineering, and executive leadership What Success Looks Like in the First 12 to 18 Months Improved on-time delivery and schedule reliability Reduced rework, scrap, and operational waste Established KPIs and a consistent operating cadence Department leaders consistently own results and are accountable for the performance of their areas A more predictable, scalable operation Required Experience 8+ years of progressive leadership experience in a manufacturing environment Proven experience managing operations within high-mix, low-volume, make-to-order, or custom manufacturing settings Demonstrated accountability for operational performance across multiple manufacturing functions Strong track record of improving throughput, efficiency, and on-time delivery while maintaining high quality standards

Who We Hire:

The Ideal Team Player Hungry:

Takes ownership, solves problems with urgency, and continuously looks for ways to improve.

Humble:

Shares credit, accepts responsibility, and treats others with respect.

Smart:

Builds strong relationships, communicates well, and creates accountability without sacrificing trust. This Role Is Not the Right Fit If You measure your success by the work you personally accomplish instead of the performance of the teams you lead. Your experience is primarily in high-volume, repetitive manufacturing environments You prefer leading primarily from the office instead of spending time on the production floor coaching leaders, understanding challenges, and driving accountability. You rely on extensive corporate infrastructure to drive results or are uncomfortable addressing difficult issues directly with sales leadership or ownership Compensation and Benefits Base salary Annual performance incentive opportunity Comprehensive medical, dental, vision, life, and disability insurance coverage 401(k) retirement plan with employer matching contributions Two weeks of paid time off Paid year-end shutdown between

Christmas and New Year's Day Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Pay:

$120,000.00 - $165,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person