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Office Administrative Sales Order Processor

Job

DV KAP HOME

Fresno, CA (In Person)

$46,800 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

D.V. KAP HOME
is a luxury decorative pillow, throw, Fabric and furniture manufacturer that has become a leading name in home décor. Family-owned and operated since 2010, D.V.
KAP HOME
has expanded to reach the finest décor stores, the best interior designers, and the highest-quality furniture stores all across the United States and overseas. As a rapidly growing brand, we are dedicated to providing exceptional customer service and seamless order processing.
Job Description:
The Sales Order Processor at
D.V. KAP
Home will play a crucial role in maintaining our reputation for excellent customer service and efficient lead times. The ideal candidate will be responsible for answering customer phone calls/emails and processing daily sales orders. This position requires a high level of accuracy, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
Customer Communication:
Answer customer phone calls and respond to emails promptly and professionally, providing accurate information and assistance regarding products and orders.
Order Processing:
Accurately process daily sales orders, ensuring all details are correct and orders are entered into the system efficiently.
Quota Achievement:
Meet daily sales order processing quotas and contribute to the overall lead time efficiency.
Problem Resolution:
Address and resolve any issues or discrepancies related to orders, working closely with other departments to ensure customer satisfaction.
Qualifications:
Previous experience in customer service and order processing Detail-oriented, accurate, professional, and organized while completing tasks. Excellent verbal and written communication skills. Intermediate skills in MS Office (Word, Outlook) Capability to work and respond quickly under pressure. Ability to effectively solve issues and quickly address concerns.
Pay:
$20.00 - $25.00 per hour Application Question(s): What is your desired pay rate? Do you have QuickBooks experience?
Work Location:
In person