An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
Back Order Entry Clerk Administrative/Clerical Covington , GA Apply Now Share this Job Share this Job Start your new career as an Order Entry Clerk with MAU at our client in Covington, GA. As an Order Entry Clerk, you will support customer operations by accurately processing orders, resolving order-related issues, and delivering exceptional customer service in a fast-paced environment.
What We Offer:
Pay of $18.00 per hour First Shift | Monday•Friday | 8:00 AM•5:00 PM Referral Program Opportunity for
Advancement What We're Looking For:
Associate degree from a two-year college or technical school OR 6 months to 1 year of related experience and/or training OR An equivalent combination of education and experience Business-to-business customer service experience•required Strong written and verbal communication skills Ability to read, analyze, and interpret technical procedures, company policies, and sales programs Basic mathematical skills, including calculating discounts, percentages, and commissions Strong problem-solving and critical-thinking abilities Proficiency in Microsoft Excel and PowerPoint Ability to manage multiple tasks with accuracy and attention to detail Ability to meet monthly performance goals What You'll Do as an
Order Entry Clerk:
Review and process orders from internal teams and online platforms with a high degree of accuracy Review and release sales quotes, communicating any issues promptly Respond to incoming calls and emails regarding order inquiries and status updates Collaborate with Sales, Credit, and Logistics teams to resolve order-related issues Research inventory, backorders, and order discrepancies to provide accurate information Process credits, debits, order changes, and cancellations Maintain in-depth knowledge of products, processes, and promotions to assist customers effectively Pull and review daily and weekly order-related reports Resolve basic and complex order issues using structured problem-solving techniques Create, update, and manage Excel spreadsheets and PowerPoint presentations Provide backup support to team members and assist with training new employees Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. By submitting this application, I consent to be contacted by the hiring company and its authorized representatives via SMS, email, and phone regarding my application, potential employment opportunities, and related updates. You may opt out of SMS communication any time by texting STOP to unsubscribe. All Applicants must submit to background check and drug screening
Disclaimer:
This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE Apply Now Share this Job
