Associate Order Processor (Onsite)

Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (

NYSE:

FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Intake, image, sort and ship documents sent to First American from clients with proficient speed and accuracy to ensure deliverables are met on time. Research and troubleshot documents approaching SLA to ensure timely deliverables. Provide email correspondence with client contacts to maintain and build the relationship (if necessary). What You'll Do Intake documents sent to First American through mail or email Sorting documents based on shipping location Ship documents out based on client requirements Ensure accuracy by correcting any found issues Runs/reviews internal and external reports Tracks computer orders - manual or system generated Other duties as assigned What You'll Bring Proficient MS Office skills, specifically MS Excel Must be able to navigate a computerized data entry system or other relevant applications Good verbal and written skills Strong interpersonal skills Ability to work under pressure and remain flexible Basic math skills Ability to apply common sense, understanding and problem solving Typical Education High School diploma or equivalent

Pay Range:

$10.94 - $14.58 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American's success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.