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Order Processing Specialist II. Job in Whitestown Gr8Jobs
Job Description
GNC is seeking an Order Processor II to support our performance-driven, customer-focused retail and e commerce operations. In this role, you'll accurately enter and manage customer and store orders, verify product availability and pricing, and track orders through picking, packing, and shipping. You'll resolve order issues and returns, coordinate with customer service and warehouse teams, and help maintain clean, accurate data. Ideal candidates bring strong attention to detail, solid system skills, and experience in order processing, retail, or e commerce in a fast-paced environment. Responsibilities Accurately enter and process customer and store orders in GNC systems Verify product availability, pricing, and promotions before order confirmation Monitor orders through picking, packing, and shipping to ensure on-time delivery Resolve order issues, discrepancies, and returns in coordination with stores and warehouses Maintain precise records and documentation for audits and reporting Collaborate with customer service, e commerce, and logistics teams to improve order flow Meet performance, accuracy, and productivity targets in a fast-paced environment Follow GNC policies, data accuracy standards, and basic inventory control procedures Required Skills Order entry and processing ERP/order management systems Data entry accuracy and speed Microsoft Excel and Office Inventory and fulfillment coordination Customer service and issue resolution Basic reporting and documentation Time management and prioritization Attention to detail Cross-functional communication