Position OverviewWe are seeking a detail-oriented Order Entry Specialist to support daily order processing and administrative operations. This role is responsible for accurately entering customer orders, reviewing information for accuracy, coordinating with internal teams, and ensuring orders are processed in a timely manner. The ideal candidate is organized, dependable, and thrives in a fast-paced environment.
Key ResponsibilitiesAccurately enter customer orders into company systems and databases.
Review orders for completeness and verify pricing, quantities, and product information.
Communicate with customers regarding order status, updates, and inquiries.
Coordinate with sales, warehouse, production, and customer service teams to ensure timely order fulfillment.
Maintain accurate records and documentation related to customer orders.
Resolve order discrepancies and assist with troubleshooting issues.
Track order progress and provide updates as needed.
Respond to phone calls, emails, and other customer requests in a professional manner.
Assist with general administrative and data entry tasks.