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LH
Lincare Holdings Inc.
Distribution Clerk
Career Insights for Order Processor / Order Entry Clerk
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Based on Missouri data
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What they do
An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
$41,250 / year median in Missouri
-0% projected decline
Job Description
The Distribution Clerk is responsible for timely and accurate preparation and processing of customer orders, maintaining records and logs for warranty information and repairs sent to manufacturer, as well as customer contact and processing of orders on an as needed basis. Prepares box stock for use by operation of box taping machine or by hand taping of boxes
Views customer orders in computerized order system Pulls and packages appropriate equipment and/or medications to fill order
Affixes proper prescription and barcode labels to medication boxes, handwrites any special instructions (i.e., signature required, UPS only, etc) on the barcode label, and forwards the filled order to the pharmacist for verification prior to shipment Stocks work stations with appropriate supplies and product/equipment
Prepares packages for shipment using computerized shipping systems by creating and affixing accurate shipping labels, sorting the packages by carrier, and stacking them in the appropriate area for pickup by the designated carrier
Maintains safe and clean work environment by keeping shelves, shipping supply area, and work stations neat
May operate forklift and/or pallet jack
Communicates with customers via inbound and outbound manual and/or automated calls
Assesses customer need for additional products/services, including product/warranty repairs
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services, within Board of Pharmacy Regulations, if applicable
Documents calls in computerized record keeping system
Enters customers' orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Responsible for meeting specific performance objectives related to orders filled, orders shipped, number of calls handled, orders processed, time on call, time entering information in computerized system, etc. #DDEDUCATION and/or