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RI
Radwell International
Order Fulfillment Associate
Career Insights for Order Processor / Order Entry Clerk
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Based on New Jersey data
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What they do
An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
$45,014 / year median in New Jersey
+6% projected growth
Job Description
JOB SUMMARY
Monday-Friday 10am-7pm This position is responsible for closing all orders from the warehouse as well as Surplus Orders, Repairs, and RMA's sent from the PLC Center QA Production DepartmentESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure item are clean, counts are correct, as well as condition match the Pick Tickets All previous Labels Removed except OEMs labels Monitor screens should have cardboard attached to prevent scratching Cables need to be coiled and fastened with a cable tie before packaging. Chip foam should be used to protect pins that could be easily bent All repair orders must have a work report. All CSE needs to be accounted for prior to invoicing. If Surplus/Repair & exposed circuitry is present, unit(s) enclosed in as small as possible protective ESD mylar bag(s) If Surplus/Repair & exposed circuitry is not present, unit(s) enclosed in as small as possible protective pink bag(s) Work with Order Resolution Associates on any discrepancies May be modified from Time to time. Other duties, tasks, and work may be assigned.METRICS AND MEASUREMENTS
Order Fulfillment Associates will be expected to maintain a goal attainment level of at least 100% based on the established performance metrics (TBD). Failure to meet this minimum level of 85% for a period of two consecutive months will result in MRS action.QUALIFICATIONS
Detail oriented Computer literate Some technical competencyKNOWLEDGE & SKILLS REQUIRED
Computer proficiency Ability to multi-task Ability to work at fast pace Attention to detail Problem solving abilities Good communication skillsPHYSICAL DEMANDS
Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling. Frequent walking. Frequent standing and repetitive hand motion. Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds. Frequent walking on open, raised catwalk.SALARY RANGE INFORMATION
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job related-skills, experience, and relevant education or training.SALARY RANGE
$18/hrEDUCATION & EXPERIENCE
- High School Diploma or equivalent required
- Technical or industrial product knowledge a plus
BONUS/COMMISSION PLAN
Eligible for commission after successful completion of introductory 90 days.EMPLOYEE EVALUATION SUMMARY
Introductory Review- Will be written at approximately 80 days after employment and will be used to determine whether employment will continue Quarterly Reviews
- Employee will be given a brief written quarterly review primarily focused on quantitative performance and measurement of activity. Annual Reviews
- Quarterly reviews will factor in as a big part of this process along with attendance, job knowledge, overall performance and dependability.