About CTAM Inc. CTAM Inc. is a growing multi-channel e-commerce and distribution company specializing in industrial, electrical, safety, cable management, and workplace products. We operate multiple online sales channels and work with a large network of domestic and international suppliers to fulfill customer orders across North America. We are seeking a highly organized and detail-oriented Purchasing & Order Processing Associate to join our team at our Hamburg, New York office. Position Overview The Purchasing & Order Processing Associate will be responsible for creating, issuing, reviewing, editing, and managing purchase orders with domestic vendors for products sold across our various e-commerce websites and sales channels. This role is critical to ensuring customer orders are accurately communicated to suppliers, properly tracked, and followed through from purchase order creation to delivery. The ideal candidate is comfortable working with computers and business systems, understands purchasing documentation and shipping processes, communicates clearly with vendors and team members, and can manage multiple priorities in a fast-paced environment. Key Responsibilities Create and issue purchase orders to domestic vendors and suppliers Review, edit, and update purchase orders to ensure accuracy Communicate purchase order details, changes, and requirements directly with vendors Follow up with suppliers regarding order confirmations, availability, pricing, lead times, and shipping status Review and process vendor invoices, bills, credits, and credit memos Match purchase orders with invoices and shipping documentation to identify discrepancies Track shipments using UPS, FedEx, and other parcel carriers Monitor and follow up on LTL freight shipments and deliveries Obtain and communicate tracking numbers and estimated delivery information to internal teams when required Help resolve discrepancies involving quantities, pricing, damaged shipments, shortages, billing, or vendor errors Maintain accurate purchasing records and documentation within company systems Work closely with customer service, sales, warehouse, accounting, and management teams Communicate delays, backorders, and other purchasing issues to appropriate team members Assist with improving purchasing and order-processing procedures as the company continues to grow Perform other administrative and purchasing-related duties as required Qualifications & Skills The ideal candidate will have: Previous experience with purchase orders, purchasing, order processing, or vendor management A good understanding of invoices, bills, credit memos, and other purchasing documentation Familiarity with UPS, FedEx, tracking numbers, parcel shipping, and LTL freight Strong computer skills and the ability to quickly learn new software systems Excellent attention to detail and organizational skills Strong verbal and written communication skills The ability to professionally communicate with vendors and suppliers The ability to manage multiple tasks and priorities simultaneously Strong problem-solving and follow-up skills A positive attitude and ability to work effectively as part of a team Dependability and a strong sense of responsibility Experience working in an e-commerce, distribution, wholesale, logistics, purchasing, or industrial supply environment is considered an asset. What We're Looking For We are looking for someone who is organized, dependable, proactive, and comfortable taking ownership of their responsibilities. This is not simply a data-entry position—the successful candidate will need to actively communicate with vendors, follow up on outstanding orders, identify problems, and work with internal departments to ensure customer orders move smoothly through the purchasing and fulfillment process. If you enjoy working in a fast-paced environment, are highly detail-oriented, and have strong communication and computer skills, we would like to hear from you.

Schedule:

Monday-Friday, 9:00 AM-5:00

PM Location:

In office -

Hamburg, New York Employment Type:

Full-Time CTAM Inc. is an equal opportunity employer.

Pay:

$19.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Referral program Retirement plan Vision insurance

Experience:

Purchasing or Order Processing:

1 year (Preferred) Ability to

Commute:

Hamburg, NY 14075 (Preferred)

Work Location:

In person