Order Entry Fulfillment & Data Management Associate (Sole Operator) Printable Services Syracuse, NY Job Details Part-time $20 - $25 an hour 6 hours ago Benefits Paid time off Qualifications Customer communication Sales support Filing Schedule management Attention to detail Shipping documentation Full Job Description The Order Entry Fulfillment & Data Management Associate is the sole operator responsible for all order entry, order fulfillment coordination, data management, purchasing support, and shipping documentation functions for the Company. This position serves as the primary point of coordination between customers, sales, purchasing, vendors, warehouse personnel, and shipping carriers. Because this is a single-incumbent position, the employee is solely responsible for ensuring the timely and accurate processing of customer orders and related operational activities. Regular attendance, reliability, and the ability to independently perform the essential functions of the position are critical to maintaining uninterrupted business operations and customer service. Job Functions The employee must be able to perform the following essential functions, with or without reasonable accommodation: Independently manage all customer sales order entry and purchase order processing. Serve as the primary administrator of the Company's ERP/order management system. Verify pricing, product information, customer data, quantities, and shipping instructions for accuracy before processing. Coordinate all order fulfillment activities with warehouse personnel, vendors, sales staff, and freight carriers. Prepare all shipping documentation, including packing slips, shipping labels, bills of lading, freight paperwork, and tracking information. Monitor all open orders from receipt through delivery and resolve discrepancies, shortages, delays, and shipping issues. Maintain accurate customer records, product data, inventory transactions, pricing files, and purchasing documentation. Communicate directly with customers regarding order confirmations, shipping updates, backorders, and issue resolution. Schedule freight pickups, deliveries, and carrier appointments as required. Generate reports and maintain complete documentation supporting operational accuracy and customer service. Maintain confidentiality of customer, pricing, and company information. Identify operational issues and communicate them promptly to management. Perform all essential responsibilities independently with minimal supervision. Attendance Requirement (Essential Function) Because this is a sole operator position , regular, reliable, and predictable attendance is an essential function of the job. The employee is the primary individual responsible for the Company's daily order processing and fulfillment coordination. Extended or unplanned absences may significantly disrupt business operations, customer service, and order fulfillment. Physical Requirements The employee must be able to perform the following physical demands, with or without reasonable accommodation: Lift, carry, and move boxes, files, products, and office materials weighing up to 35 pounds without assistance on a regular basis. Carry boxes and materials weighing up to 35 pounds while safely ascending and descending stairs without assistance. Sit for extended periods while working at a computer workstation. Frequently use a keyboard, mouse, telephone, calculator, and other office equipment. Occasionally bend, stoop, kneel, reach, and twist while retrieving or organizing materials. Maintain sufficient mobility and balance to safely navigate stairs while carrying work-related materials. Read and review electronic and printed documents with a high degree of accuracy. Essential Job Function • As part of the daily responsibilities of this sole operator position, the employee is required to retrieve, organize inventory, shipping materials, and business records. This requires independently lifting and carrying boxes weighing up to 35 pounds and safely navigating stairs while carrying those materials as a routine and essential function of the position. Work Environment This position is performed primarily in a professional office environment. The employee works at a computer workstation for the majority of the workday and regularly uses standard office equipment, including a computer, telephone, copier, scanner, and printer. The position requires frequent interaction with customers, vendors, and internal staff by telephone, email, and in person. The employee may occasionally access storage or shipping areas to retrieve, organize, or transport business records, office supplies, or shipping materials. As part of the essential functions of this sole operator position, the employee must be able to independently lift and carry boxes or office materials weighing up to 35 pounds and safely ascend and descend stairs while carrying those materials without assistance. The work environment is generally climate-controlled with normal office noise levels.

Pay:

$20.00 - $25.00 per hour Expected hours: 30.0 per week

Benefits:

Paid time off Shift availability: Day Shift (Preferred)

Work Location:

In person