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Paychex
Order Management Specialist I
Entry-Level JobVerifiedNo experience needed
Career Insights for Order Processor / Order Entry Clerk
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Based on New York data
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What they do
An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
$42,596 / year median in New York
+4% projected growth
Job Description
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview Receives, reviews, and processes supply orders and catalog orders for internal and external clients through the order entry system. Receives, reviews, and processes safety manual orders utilizing the safety loss database. Provides customer service to internal clients related to order status, delivery information, and specifics for inventory items. Responsibilities Receives and processes orders from internal and external clients in a timely basis. Post telecheck, credit card and check payments for Direct Marketing orders. Reviews and edits Order Entry orders for errors, discrepancies, and excessive quantities prior to processing. Prints and audits picking tickets for the distribution center prior to order fulfillment. Trouble shoots and resolves inquiries and issues associated with orders. Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution. Monitors and releases back orders in conjunction with the Distribution Supervisor and posts payments accordingly. Produces Safety Training Certificates, Forklift Licenses, and Safety Manuals for the Safety & Loss group. Administers and maintains databases for OE Web and Order Entry. Monitors and modifies the Prebill Report as needed, based on account code and flexfield changes. Maintains a general understanding of the integrated systems utilized by Order Management and Distribution. Qualifications H.S. Diploma - Required Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ 19 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. What's in it for you?