An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
•3.2 Aurora, IL Job Details Part-time $19 an hour 1 day ago Benefits Work from home Qualifications Bakery experience Communication with suppliers Customer communication Operations coordination Spreadsheets Records management Data management Quality issues Food service experience Vendor relationship management Vendor communication Organizational skills Grocery store experience Logistics order management Productivity software Order issue resolution Customer service problem-solving Communication skills Technical Proficiency Entry level Cross-functional communication Full Job Description Deli/Bakery Order Liaison•Join Our Mission to Serve Military Families At Military Deli & Bakery Services (MDBS) , we are proud to be the largest provider of Deli/Bakery Departments to the U.S. Military, supporting over 100 locations across the country. Our mission is simple yet powerful: to provide the highest-quality, fresh food and exceptional service to military families. We are deeply committed to hiring individuals who share our passion for supporting the brave men and women who serve our nation. As a Deli/Bakery Order Liaison , you will be a vital part of our operations, ensuring the seamless coordination of orders, deliveries, and product quality across multiple locations. This is an exciting opportunity for someone with strong organizational skills, a customer-focused mindset, and a passion for problem-solving. If you're ready to make a difference in the lives of military families while building a meaningful career, we would love to have you on our team!
What You'll Do:
Vendor & Store Support:
Approve and process orders in our Business System, ensuring that all requirements are met for timely delivery and quality.
Problem-Solving & Delivery Coordination:
Resolve delivery issues, such as missing or late orders, to ensure stores are fully stocked with the right products.
Seasonal & Special Orders:
Coordinate with vendors to add seasonal items to orders and create special holiday schedules for stores.
Documentation & Reporting:
Maintain accurate records of orders, create order recaps, and manage order reference sheets for stores.
Communication & Collaboration:
Serve as the main point of contact for both internal teams and external vendors, ensuring smooth and effective communication.
Credit & Issue Resolution:
Collect and submit credit information to the Credit Coordinator, ensuring any discrepancies are resolved.
Category Support:
Assist with category reviews and contribute to project work to enhance our Deli/Bakery offerings.
What You'll Bring:
Experience:
Background in Grocery, Deli/Bakery, or Food Service preferred, but not required. Attention to
Detail:
Ability to ensure accuracy in order management and identify and resolve issues as they arise.
Organization:
Strong organizational skills with the ability to juggle multiple tasks and deadlines efficiently.
Communication:
Excellent interpersonal and customer service skills to work effectively with managers, suppliers, and other internal teams.
Technical Skills:
Proficiency in Microsoft Office, particularly Excel, with strong data management skills.
Problem-Solving:
A proactive mindset and ability to tackle challenges creatively and efficiently. Why Join MDBS? At MDBS, you'll be part of a passionate, dynamic team dedicated to providing exceptional service to military families. In addition to playing a key role in supporting our mission, you'll have the opportunity to grow in a company that values your contributions and provides a collaborative and supportive work environment.
Hybrid Work Option:
This is an in-office position located at the Naperville/Aurora border, with an option to transition to a hybrid work model after successful in-person training. Once trained, you'll have the flexibility to do some of your work from home, giving you a great work-life balance. If you're looking for a fulfilling role that offers a chance to make a difference and contribute to a greater cause, we'd love to hear from you!
Equal Opportunity Employer:
MDBS is a federal contractor and provides equal employment opportunities to all qualified applicants regardless of race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. EOE/M/F/Vet/Disability Federal Contractor INDHP
